Jesus christ, i only wanted help because i'm absolutely shite with computers, now it feels like i'm in the matrix. let me explain. i'm housebound and live on disability, and on top of that i live with my mother ( i'm over 50 ) remember the movie throw momma from the train, i was that soldier? because of me being housebound i was advised to take up a hobby, seeing rambling and flying kites were out of the picture my therapist adviced open university, where i could get a degree. seeing i was last at school 35 years ago and even at school i had the IQ of a flip flop, my therapist said they had special exceptions, like eric cartman in the special games, the open university supplied me with a computer and i got a tutor and next thing you know i'm learning about things i never thought i would like never mind understand IE ( 1st world war poet Wilfred Owen ). i passed with 57%, on to next module at the end of January. Then i had problems with Avast saying no internet connection, so i phoned them up, my head was spinning what they where saying , like nsa had put a full team to infiltrate my PC, so i paid £ 129, lets be honest here, i didn't have 129 vietnamese dong but i went to mum and paid, then just to make sure i was fully protected i asked my sister for £99 and got 3 years Avast premiere, thats when the real kakamundo hit the fan, PC crashed more times than a clown car, mouse and keyboard stop working, Gmail would'nt load, i was on the phone to total support every day, i only had 6 days, now i'm dragged into the matrix, jesus christ Avast how much money do you need, i only wanted phone support, oh , and i got a email asking for my bank details when i paid with Paypal, then they said they didn't send it, i really don't give a shiney shite my ilness trumps your pain in the ass any day, thanks to cridgejm for the email trying to help.