Author Topic: Grimefighter hangs  (Read 3311 times)

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Offline Mike40

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Grimefighter hangs
« on: August 03, 2014, 07:43:27 AM »
I run Windows 7 on a core i5 laptop 1 year old. I've purchased Grime fighter, read the email for downloading and start-up, but the program hangs at the restart of the computer. The start-up screen hangs on the application of the anaesthetic with the green bar stuck at 60%, then nothing. I have been pestered to purchase this program by avast for the last half year and as I have found that the usual software works excellent, Grime fighter is a big disappointment. I see from the forum I am not the only one with this problem so it would be good to get some help to correct it please. Does anyone know if it is also covered by the 30 day refund as with the premier program?

Offline Eddy

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Re: Grimefighter hangs
« Reply #1 on: August 03, 2014, 12:18:57 PM »
Yes, it is covered under a 30 day money back.

Have you booted into windows and ran GrimeFighter again?
If not, give it a try.
Who knows what happens  ;)

Use a cable connection for your internet, it will not work on wifi.

Glad to see that you have read posts and searched the webboard before posting.
I wish everyone would do so.
It saves the helpers a lot of time and prevents unneeded (double) posts.

Offline Davidek

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Re: Grimefighter hangs
« Reply #2 on: August 03, 2014, 01:56:12 PM »
Hi Mike,

We had a server error that was affecting some users' ability to run GrimeFigther.  Could I ask you to please wait 1 day and then try again?  If it still doesn't work then it may be another issue but let's try this first.  Of course the 30-day money back guarantee still applies of if all else fails we can go that route.