Author Topic: GrimeFighter is not working  (Read 1825 times)

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Offline Lamarr

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GrimeFighter is not working
« on: August 08, 2014, 06:17:04 PM »
I've recently purchased this product, and have run it about five times. It gives me the "HQ failed" error message every single time. After reading these forums, I see now that I have paid money for a product that does not work (considering the volume of people complaining about this product not working, and seeing no apparent fix). I've requested a refund in support already, but I'm posting my support ticket number so that I can be sure that it's seen.

My ticket number is NML-746-74411. I've only ordered it a few hours ago.

Thanks in advance,
Lamarr

Offline schmidthouse

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Re: GrimeFighter is not working
« Reply #1 on: August 08, 2014, 06:39:24 PM »
Hi and welcome.
You've done what's necessary, it's unfortunate you are having issues. I have not read of any definitive fixes but that doesn't mean there hasn't been progress.
I believe refunds can take 7-10 business days.
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