Author Topic: can't disable automatically renewal for avast! SecureLine  (Read 4522 times)

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can't disable automatically renewal for avast! SecureLine
« on: July 11, 2014, 11:47:17 AM »
i need someone to help on how to disable automatic renewal of my subscription... the link keeps showing that I have an invalid email address while trying to disable my order

Offline Eddy

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Re: can't disable automatically renewal for avast! SecureLine
« Reply #1 on: July 11, 2014, 12:32:31 PM »
Please use the search option before posting.

https://forum.avast.com/index.php?topic=149524.0

https://avast.nexway.com/cgv.html?Langue=en_US
Quote
Your order confirmation email will include instructions on how to cancel your auto-renewal within 30 days from the date of purchase of the corresponding product or discontinue automatic renewal of your subscription at any time.

For DigitalRiver:
https://forum.avast.com/index.php?topic=110606.msg882383#msg882383


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Re: can't disable automatically renewal for avast! SecureLine
« Reply #2 on: September 13, 2014, 10:20:44 PM »
This is exactly why I refuse to purchase the paid version. I was just shown the tempting offer of the paid version at a discount. But I know how this works. Buy it now and end up having it auto-renew. I would purchase it if it weren't for this "feature" which is a scam.

I have the same headache with a magazine for which  I bought a "one year trial" subscription. I've tried unsuccessfully to cancel my subscription but the auto renewal is conveniently done by someone they contract out to.

So, very the magazine claims they don't know who actually does the auto-bill. A magazine I really don't want anymore is now costing me $40/year.(Which would cost me $20/year if I were able to shop for the best price).


Offline CraigB

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Re: can't disable automatically renewal for avast! SecureLine
« Reply #3 on: September 14, 2014, 04:21:59 AM »
Ask your bank to remove the payment permission " simple " :)

Offline bob3160

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Re: can't disable automatically renewal for avast! SecureLine
« Reply #4 on: September 14, 2014, 05:18:51 PM »
Quote
This is exactly why I refuse to purchase the paid version. I was just shown the tempting offer of the paid version at a discount. But I know how this works. Buy it now and end up having it auto-renew. I would purchase it if it weren't for this "feature" which is a scam.
You have an option when you register the paid version to select not to use the auto renewal function.
This video shows you how:
http://youtu.be/lMbJXy2lXQ4
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