Avast community forum
Home
Help
Search
Login
Register
Avast WEBforum
»
Consumer Products
»
Avast Mac Security
(Moderators:
Vlk
,
Radek Brich
) »
Help with Infection Blocked message Please
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: Help with Infection Blocked message Please (Read 461 times)
0 Members and 1 Guest are viewing this topic.
REDACTED
Guest
Help with Infection Blocked message Please
«
on:
August 24, 2014, 09:54:07 PM »
I am new to avast and a novice when it comes to Avast and virus etc.
i keep receiving a message saying Infection Blocked Avast mail shield has blocked a threat.
Infection: MW97:downloader-H(trj)
Subject: termination of deliveries.
From: "hydrotrcn" <dinaz at ukrpost.ua>
File: INFO.doc
I don't know what I need to do or how to stop this message from appearing.
Could anyone help me please.
I am on an IMAC running OSX 10.9.4
Thanks
Logged
tumic
Avast team
Advanced Poster
Posts: 723
Re: Help with Infection Blocked message Please
«
Reply #1 on:
August 25, 2014, 05:59:20 PM »
Go to your mailbox and remove the infected mail, that's all You have to do.
Logged
REDACTED
Guest
Re: Help with Infection Blocked message Please
«
Reply #2 on:
August 25, 2014, 11:56:52 PM »
Hi
Thanks for your help, I have checked my mailbox and cannot find anything that relates to the blocked infection.
I have checked inbox, spam and deleted items.
Message appeared again 20+ times
Logged
tumic
Avast team
Advanced Poster
Posts: 723
Re: Help with Infection Blocked message Please
«
Reply #3 on:
August 27, 2014, 05:26:53 PM »
Are there any related messages in the system log? What mail client do you use?
Can you find the mail in the gmail web interface?
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Avast WEBforum
»
Consumer Products
»
Avast Mac Security
(Moderators:
Vlk
,
Radek Brich
) »
Help with Infection Blocked message Please