Author Topic: Simple User Interface Problem  (Read 7079 times)

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lynx5096

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Simple User Interface Problem
« on: July 29, 2005, 12:37:32 AM »
I have been trying to fix this problem for the longest time now and it is really bugging me.  Please help if you know what to do..

Resident Prot. is running fine. However, when I try to start the Simple User Interface (avast itself) to scan my HD for viruses it just thinks for a second and nothing pops up.  I have reinstalled it twice already and still the same issue..  Please help if you know how to fix this.


Thank you in advance .

Offline igor

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Re: Simple User Interface Problem
« Reply #1 on: July 29, 2005, 12:57:09 AM »
Can you start directly ashSimpl.exe or ashSimp2.exe from avast! installation folder?

lynx5096

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Re: Simple User Interface Problem
« Reply #2 on: July 29, 2005, 01:29:48 AM »
Same issue. It is loading and then nothing happens.

lynx5096

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Re: Simple User Interface Problem
« Reply #3 on: July 29, 2005, 01:32:17 AM »
Update: Avast Log Viewer is having the same issue too.

Offline igor

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Re: Simple User Interface Problem
« Reply #4 on: July 29, 2005, 12:42:14 PM »
Does the Task Manager show the processes? (even though the windows are not visible)
What OS do you have, actually?

Just a wild guess - do you use a program called IconPackager? Recently, somebody wrote me that he had similar problems and finally discovered that it was caused by that tool.

Offline Lisandro

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Re: Simple User Interface Problem
« Reply #5 on: July 29, 2005, 04:03:01 PM »
Just a wild guess - do you use a program called IconPackager? Recently, somebody wrote me that he had similar problems and finally discovered that it was caused by that tool.
This could happen with WindowBlinds too...  :P
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lynx5096

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Re: Simple User Interface Problem
« Reply #6 on: July 29, 2005, 08:21:47 PM »
The process is showing up- ashAvast.exe . I am using Windows XP Home Edition.

However, I am using Stardocks' Windows blinds and I do have Iconpackager..

How did that person fix the issue? (the one that is using windowsblinds)

Thank you for everything!

Update: I just turned off windowsblinds and iconpackager and still same issue.
« Last Edit: July 29, 2005, 08:39:13 PM by lynx5096 »

Offline Lisandro

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Re: Simple User Interface Problem
« Reply #7 on: July 29, 2005, 08:43:08 PM »
How did that person fix the issue? (the one that is using windowsblinds)
Nothing... It could be the problem...

Update: I just turned off windowsblinds and iconpackager and still same issue.
Try to boot... But I think the problem is elsewhere.
Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair). You must be connected to the internet while repairing.

If this does not help, can you uninstall / boot / install / boot again?
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lynx5096

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Re: Simple User Interface Problem
« Reply #8 on: July 29, 2005, 08:59:12 PM »
I went into safe mode and ran avast-- works perfectly fine!

The mystery now is why it isnt working correctly out of safe mode?
« Last Edit: July 29, 2005, 09:16:25 PM by lynx5096 »

lynx5096

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Re: Simple User Interface Problem
« Reply #9 on: July 29, 2005, 09:41:16 PM »
I went into safe mode and ran avast-- works perfectly fine!

The mystery now is why it isnt working correctly out of safe mode?

~ I guess I am just going to go into safe mode everytime I want to do a HD virus scan :(


Offline Lisandro

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Re: Simple User Interface Problem
« Reply #10 on: July 29, 2005, 09:59:34 PM »
I went into safe mode and ran avast-- works perfectly fine!
The mystery now is why it isnt working correctly out of safe mode?
It is some drive, loaded at normal operation that is 'bugging' avast! screen.
It won't be easy to find which one... Sorry, I touch the bottom of my knowleadge here...
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lynx5096

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Re: Simple User Interface Problem
« Reply #11 on: July 29, 2005, 10:04:01 PM »


Thank you for all your help..i'll try reading more forums to find further help. I really appreciate everything..
** I should be ok as far as virus protection goes right? My Resident Protection is running fine..
« Last Edit: July 29, 2005, 10:08:18 PM by lynx5096 »

Offline igor

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Re: Simple User Interface Problem
« Reply #12 on: August 08, 2005, 10:17:16 AM »
I'm afraid I'm not familiar with IconPackager... what exactly do you mean by "turned off IconPackager"? I'd suggest either to uninstall it completely, or maybe check if there's a new version available.