Author Topic: Licence foe Easypass  (Read 5401 times)

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contact@platts.io

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Licence foe Easypass
« on: August 01, 2014, 08:32:48 AM »
Hi

I purchased a licence on the 23/07/2014. This is the entry from my bank:

23 Jul 2014 - 19 Visa  DRI*AVAST SOFTW LUXEMBOURG LU  £9.99 

I have contacted support on three occasions to tell them that I did not received my Licence, and all I am told is how to install the application.

Can anyone help?

Marse

Offline Asyn

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Re: Licence foe Easypass
« Reply #1 on: August 01, 2014, 08:46:54 AM »
AVAST SOFTW LUXEMBOURG LU
This indicates that you did buy from a reseller, so you should contact the reseller.
Win 8.1 [x64] - Avast PremSec 22.5.7216.B [UI.704] - Firefox ESR 91.9 [NS/uBO/PB] - Thunderbird 91.9.0
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

contact@platts.io

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Re: Licence foe Easypass
« Reply #2 on: August 01, 2014, 01:09:21 PM »
Hi

Can anyone tell me how to contact DRI*AVAST SOFTW LUXEMBOURG LU ?

Marse

Offline Asyn

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Re: Licence foe Easypass
« Reply #3 on: August 01, 2014, 01:12:55 PM »
Check the link where you did purchase it, there should be some contact information.
Win 8.1 [x64] - Avast PremSec 22.5.7216.B [UI.704] - Firefox ESR 91.9 [NS/uBO/PB] - Thunderbird 91.9.0
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

contact@platts.io

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Re: Licence foe Easypass
« Reply #4 on: August 01, 2014, 04:10:15 PM »
Hi

I trying to find the reseller, I encountered piles of complaints, so I have contacted my bank to cancel the payment


Marse

Offline Asyn

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Re: Licence foe Easypass
« Reply #5 on: August 02, 2014, 06:06:18 AM »
Best you buy from Avast directly. -> http://www.avast.com/easypass-password-manager
Win 8.1 [x64] - Avast PremSec 22.5.7216.B [UI.704] - Firefox ESR 91.9 [NS/uBO/PB] - Thunderbird 91.9.0
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline YLAP

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Re: Licence foe Easypass
« Reply #6 on: August 02, 2014, 11:17:33 AM »
Best you buy from Avast directly. -> http://www.avast.com/easypass-password-manager

Yes, I have never had any problems with license directly from avast!  ;)

c.linden476@upcmail.nl

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Re: Licence foe Easypass
« Reply #7 on: August 28, 2014, 07:05:55 PM »
Hallo
Ik heb begin augustus m'n abonnement avast antivirus verlengd en daarbij ook easy-pass erbij.Ik heb licensie wel ontvangen maar passwoord werkt niet.Ik heb al geprobeerd de klantenservice te mailen maar helaas.
Kan iemand mij helpen. Ik weet ook m'n master passwoord niet meer. mvg Karien

Offline Asyn

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Re: Licence foe Easypass
« Reply #8 on: August 29, 2014, 05:57:21 AM »
Hallo
Ik heb begin augustus m'n abonnement avast antivirus verlengd en daarbij ook easy-pass erbij.Ik heb licensie wel ontvangen maar passwoord werkt niet.Ik heb al geprobeerd de klantenservice te mailen maar helaas.
Kan iemand mij helpen. Ik weet ook m'n master passwoord niet meer. mvg Karien
Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0
Win 8.1 [x64] - Avast PremSec 22.5.7216.B [UI.704] - Firefox ESR 91.9 [NS/uBO/PB] - Thunderbird 91.9.0
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0