Author Topic: What the hell is wrong with avast these days  (Read 6526 times)

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What the hell is wrong with avast these days
« on: September 03, 2014, 05:21:59 PM »
my avast has broke again, before it would turn itself off and refuse to go back on, forum says reinstall. so i do and it works for a few days, same problem, reinstall works for a week, now i get some side by side crap. forums say reinstall.

getting a bit sick of reinstalling. very tempted to ditch this and go with something i can spend less time fixing.

someone tell me whats going on

Offline DJBone

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Re: What the hell is wrong with avast these days
« Reply #1 on: September 03, 2014, 05:23:19 PM »
Hello and welcome to the Forum! :)

- Which OS? (32/64 Bit - which SP)
- Which avast-version? (Free, Pro, Internet Security, Premier)
- Which program version (2014.9.0.2021 is the latest)?
- Other security related software installed?
- Which AV-Program was installed before and how was it removed?

DJBone
Win10 x64, APS (always latest version)
Avast Mobile Security (always latest version)

Offline Pondus

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Re: What the hell is wrong with avast these days
« Reply #2 on: September 03, 2014, 05:26:22 PM »
Quote
now i get some side by side crap.
this may be related to conflict with other security programs installed ..... or old program not fully removed

answer DJBone`s questions

Offline Eddy

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Re: What the hell is wrong with avast these days
« Reply #3 on: September 03, 2014, 05:43:14 PM »
Is it avast that says it is turned off or the Windows security/action center ?

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Re: What the hell is wrong with avast these days
« Reply #4 on: September 03, 2014, 06:33:39 PM »
win7 64 avast free
doesnt say its off its just not running
was using avast before never used anything else.
all the windows crap is off
should be the latest as it was reinstalled a few days ago (again)

Offline Pondus

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Re: What the hell is wrong with avast these days
« Reply #5 on: September 03, 2014, 07:08:45 PM »
If you want essexboy to check attach a diagnostic log
scroll down to Farbar Recovery Scan Tool and follow instructions    https://forum.avast.com/index.php?topic=53253.0



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Re: What the hell is wrong with avast these days
« Reply #6 on: September 03, 2014, 07:38:38 PM »
attached

Offline essexboy

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Re: What the hell is wrong with avast these days
« Reply #7 on: September 03, 2014, 07:50:04 PM »
I can see no apparent reason for this

Could you run a chkdsk /r on the windows drive

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Re: What the hell is wrong with avast these days
« Reply #8 on: September 03, 2014, 09:09:43 PM »
scheduled after restart will report back in a few

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Re: What the hell is wrong with avast these days
« Reply #9 on: September 03, 2014, 09:24:04 PM »
Ran Chkdsk /r all is fine, makes it more annoying...

what should i do. i need an AV of some kind would prefer it be avast

Offline essexboy

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Re: What the hell is wrong with avast these days
« Reply #10 on: September 03, 2014, 10:05:30 PM »
I have come across this one or two times before and what appeared to work is to run the new Beta.  It is very stable I have had it on my system since release

When you re-installed Avast did you use Avast clean as well ?

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Re: What the hell is wrong with avast these days
« Reply #11 on: September 06, 2014, 12:23:23 AM »
Right, i have used avast clean removed avast properly and reinstalled 3rd time now, lets see how it goes (last chance) if it screws up again i will be ditching avast permanently

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Re: What the hell is wrong with avast these days
« Reply #12 on: September 06, 2014, 12:51:22 AM »
Do not use avast. I installed it 4 days ago. Within 24 hours of installing avast my computer had problems. I then had to pay the 179.00 for technical support. The same issue keeps happening where my internet crashes and will not open again. I deleted avast. Restarted my computer and bam the internet worked. The tech. said avast fights with windows thinking each other is a harmful threat. It's avast problem. They get you to sign up for their service knowing you will need the technical help. That is where they make their money. After two conversations with customer service telling me they will not refund my $179.99. I filled a fraud alert with my bank and am getting my money back. NEVER USE THEM. ITS A PLOY TO GET YOU TO HAVE TO USE THEIR TECH. SERVICE ABD CHARGE YOU MORE $$$!

Offline Pondus

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Re: What the hell is wrong with avast these days
« Reply #13 on: September 06, 2014, 12:57:21 AM »
Quote
  I then had to pay the 179.00 for technical support.     
No .... you dont HAVE to do it ....... and forum help here is free
avast phone support is not done by avast but a third party company ..... posted a million times here. Something you would have found out using a forum search



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Re: What the hell is wrong with avast these days
« Reply #14 on: September 06, 2014, 01:47:31 AM »
Do not use avast. I installed it 4 days ago. Within 24 hours of installing avast my computer had problems. I then had to pay the 179.00 for technical support. The same issue keeps happening where my internet crashes and will not open again. I deleted avast. Restarted my computer and bam the internet worked. The tech. said avast fights with windows thinking each other is a harmful threat. It's avast problem. They get you to sign up for their service knowing you will need the technical help. That is where they make their money. After two conversations with customer service telling me they will not refund my $179.99. I filled a fraud alert with my bank and am getting my money back. NEVER USE THEM. ITS A PLOY TO GET YOU TO HAVE TO USE THEIR TECH. SERVICE AND CHARGE YOU MORE $$$!
been an avast user for years and have never HAD to use the phone service, i can usually figure this kinda thing out by myself, on this occasion i hit a wall and the guys on this forum have been more than helpful, if you felt you HAD to use the phone and pay all that money maybe you should go back to chalk and a slate..