Author Topic: Preventing Remote Assistance From Installing By Default  (Read 2005 times)

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Offline bries

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Preventing Remote Assistance From Installing By Default
« on: August 02, 2014, 04:54:26 PM »
Is there is a way to prevent Remote Assistance from being installed by default?

Offline Lisandro

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Re: Preventing Remote Assistance From Installing By Default
« Reply #1 on: August 02, 2014, 05:04:46 PM »
I'm not sure and can't check right now, but isn't it an option while running the custom installation? It is called AccessAnywhere.
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Offline bries

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Re: Preventing Remote Assistance From Installing By Default
« Reply #2 on: August 02, 2014, 05:07:48 PM »
It wasn't an option when creating an installation package and then running that setup. The only component I selected was the File System Shield and I don't see the option to disable it from the console.

Offline Lisandro

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Re: Preventing Remote Assistance From Installing By Default
« Reply #3 on: August 02, 2014, 05:22:34 PM »
Sorry Bries, I need assistance from the Edu team guys...
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Offline Chad-bisd

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Re: Preventing Remote Assistance From Installing By Default
« Reply #4 on: September 04, 2014, 09:14:16 PM »
This is how I handled it.

I wanted to allow non-students to use it, but block students from messing with it.

When I configured the settings for the "group" where I put the student computers, I put a password on "General Program Access" so they can't even open up the main screen for Avast!.  For the other groups, in their respective configuration settings, I left the "General Program Access" box unchecked.