is this normal?

[Staticguy]

Thanks a lot for that 

[bob3160]

Thanks a lot for that 

My pleasure. The video may not be for the current version but, the procedure hasn't changed.

[REDACTED]

Official Avast page six points in plain English say to start windows in Safe mode
http://www.avast.com/en-us/uninstall-utility

    Download avastclear.exe on your desktop
    Start Windows in Safe Mode
    Open (execute) the uninstall utility
    If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
    Click REMOVE
    Restart your computer

I always did it this way. Never fails.

Rejzor's tool is only for Win7 and up. Can't be used on XP which Avast still supports, so I feel it would be good if the good helpers here told this to the users as well.

[Staticguy]

Thanks a lot for that 

My pleasure. The video may not be for the current version but, the procedure hasn't changed.

I have to admit I had told few users of how to uninstall and reinstall avast my way which users told me how to do it. Not until today you and schmidthouse told me the proper way. Thanks again for your video reference.

[bob3160]

Official Avast page six points in plain English say to start windows in Safe mode
http://www.avast.com/en-us/uninstall-utility

    Download avastclear.exe on your desktop
    Start Windows in Safe Mode
    Open (execute) the uninstall utility
    If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
    Click REMOVE
    Restart your computer

I always did it this way. Never fails.

Rejzor's tool is only for Win7 and up. Can't be used on XP which Avast still supports, so I feel it would be good if the good helpers here told this to the users as well.

It's time for Avast to update it's own instructions. They've updated the tool but the instructions are still from the dark ages.
(It will work your way but, booting into safe mode is a step that's performed by the removal tool and not something the user needs to worry about.)

[REDACTED]

in fact I wasn't the author of this mess, it was a friend of mine (or his children) who installed avast free without first unistalling Norton Internet security, I mean he just deleted some files and that's it. Because of this I downloaded the corresponding norton tool to remove properly this suit of security, then I ran a maintenance program to make sure there was nothing on the way for avast to take care of the system. Finally I tried to repair the Avast's installation but it  didn't erase those weird entries in the scan tab, apparently the real-time protection works fine because I created a fake virus and it was detected immediately.

thanks to all of you for the contribution...