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Any way to upgrade license from Pro AV to IS?
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Topic: Any way to upgrade license from Pro AV to IS? (Read 2393 times)
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Any way to upgrade license from Pro AV to IS?
«
on:
September 14, 2014, 02:32:18 PM »
My Pro AV license is new, but I'm thinking of upgrading to IS.
So it there any way for me to do it by paying the difference instead of buying a brand new IS license when my Pro AV license still has about 300 days left?
Didn't find a clue on the support site.
«
Last Edit: September 15, 2014, 01:54:50 PM by coolcfan
»
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schmidthouse
VIRUS FREE A Long Time
Avast Evangelist
Starting Graphoman
Posts: 7170
When you think you know, Think Again
Re: Anyway to upgrade license from Pro AV to IS?
«
Reply #1 on:
September 14, 2014, 06:17:30 PM »
Not that I'm aware of.
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REDACTED
Guest
Re: Any way to upgrade license from Pro AV to IS?
«
Reply #2 on:
September 15, 2014, 01:54:34 PM »
It's OK not getting answer here.
But I'm a little frustrated cuz' I submitted an email to support yesterday on official website and still hasn't got any reply.
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Eddy
Avast Evangelist
Maybe Bot
Posts: 31079
Watching (over?) you
Re: Any way to upgrade license from Pro AV to IS?
«
Reply #3 on:
September 15, 2014, 01:59:52 PM »
Yesterday was Sunday.
And one day?
Come on, you are not the only one contacting them.
Have patience.
Besides, if you look up you order details you can see for yourself if there is a upgrade option or not.
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INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
lukas.hasik
Avast team
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Posts: 931
Product manager of Avast Security for Windows
Re: Any way to upgrade license from Pro AV to IS?
«
Reply #4 on:
September 16, 2014, 09:29:29 AM »
Hi, there is no direct update me to better version option but if you buy one more year license of IS then the whole license period will be updated to IS. E.g. you bought a PRO license which is still valid for 300 more days. Today you buy IS for one more year - be carefull to use the same ID, credentials etc. And you will get IS valid for 300 days + one year.
Feel free to contact our support team (
https://support.avast.com/Tickets/Submit
and Customer Service) with all your requests/comments.
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Any way to upgrade license from Pro AV to IS?