Author Topic: my.avast Unexpected Error  (Read 5942 times)

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my.avast Unexpected Error
« on: September 15, 2014, 09:33:44 AM »
Heads up the my.avast website is broken, could not find any info about it so posting here.

Unexpected Error
An unexpected error occurred on the server, we are working on the solution.
Go to My avast! Account homepage.

Offline OndraM

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Re: my.avast Unexpected Error
« Reply #1 on: September 15, 2014, 12:56:56 PM »
Are you still experiencing the error? We had some issues with one of our services, but it should be all running now.

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Re: my.avast Unexpected Error
« Reply #2 on: September 25, 2015, 03:54:39 PM »
I'm also getting it the last 2 days that I have tried. Using Avast for Mac.

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Re: my.avast Unexpected Error
« Reply #3 on: September 27, 2015, 09:45:58 PM »
Me 2.  On Mac.  Is there still an ongoing issue?

Offline DavidR

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Re: my.avast Unexpected Error
« Reply #4 on: September 27, 2015, 10:06:44 PM »
Using firefox 41.0 on windows OS and no problem connecting to my.avast.com.

Not sure why this should be different on a Mac though.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.10.6038 (build 22.10.7633.734) UI 1.0.733/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: my.avast Unexpected Error
« Reply #5 on: January 23, 2017, 10:12:50 AM »
У меня проблема с антивирусом,
Unexpected eror,я купил был лицензию на 2 года, сегодня захожу в аваст, а там пишет у вас бесплатная версия антивируса, думаю надо указать может файл лицензии, скачал со своего личного кабинета, указал его не помогло, теперь пишет это сообщение, в чем прикол?

Offline Asyn

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Re: my.avast Unexpected Error
« Reply #6 on: January 23, 2017, 10:18:33 AM »
Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0