Avast Essential: Install very slow, then fails

[REDACTED]

Hi All,

I am trying to install Avast Essential on a fresh Win 7 installation.  When I run the installer, it runs (downloading/installing various Avast files) for ~3 hours, then it fails.  Unfortunately I closed the failure window, but I *did* copy the log file, and have attached it (install_error.txt).  Can someone help me troubleshoot this?

Of Note:

This is a fresh Win 7 install, but the computer itself is quite old (processor:  AMD Athlon II X2 270, RAM:  2GB DDR-400).

Thanks in advance.

[RejZoR]

"avast essential" ? What's that suppose to mean or be?

[REDACTED]

Sorry, avast! Free Antivirus.  It's labelled as 'Essential' on the download page, so I mistook that for the name.

ANYWAY, while I'm here I guess I should state that the problem is resolved for now.  I tried to install for a 5th time, and after about 1.5 hours of downloading/installing, it completed successfully.  Not sure what's happening--I have a feeling I currently have a slow internet connection.

[Eddy]

Here is how you should have done it:

- Install Windows
- Install all drivers for that system
- Visit the windows update website and install ALL updates
- Remove / Disable Windows defender
- Install avast
- If everything is working, create a image of the drive

Between the steps you need to reboot one or sometimes more times.

[drake127]

You weren't able to download virus definitions due to broken Internet connection. Consider downloading full avast! installer.

[REDACTED]

Good to know, thanks.  can I mark this thread as resolved somehow?

[Eddy]

Sure.

[REDACTED]

No, I'm asking if there's a formal flag I can set for this topic that marks it as resolved?  I don't see one.

[Eddy]

There is no such thing. Just put [SOLVED] behind the topic.

[REDACTED]

Got it, thanks.