A couple of weeks ago, I was struggling with an Avast license for my laptop and I discovered Remote Assistance. I spoke with someone name "Alexander" whom I gave permission to look at the problem on my computer. He sorted that out--it wasn't much of anything--then tried to frighten me by showing me a screen I'm very familiar with, telling me that my Windows updates have failed. I don't use that computer very often and it just needed time and no other activity to get those updates taken care of. "Alexander" put me on hold for two minutes, then came back and tried to sell me "genuine" Microsoft services directly (from Microsoft for one year for $195. When I declined, he tried to sell me a one-time fix by the same genuine Microsoft tech team for $145, which I also declined.
I let this guy look around in my laptop. The more I thought about it, the more I began to worry that I've been hacked. It made me very uncomfortable and I don't know if Avast is aware of these kinds of scams going on. Anyone?
