Author Topic: NG Working Correctly?  (Read 1752 times)

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Offline Patrick2

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NG Working Correctly?
« on: September 24, 2014, 07:33:09 PM »
Hi All

Wondering if NG working correctly and if not, how to fix this issue?  Virtualization enabled in Bios, NG component installed, just not sure if working properly or not.     PC is an HP P6-2133W, 8gbs of ram, 1tb hard drive, and Windows 8.1 Pro 64bit

Windows 10 Pro 64bit 1909 18363.476, Intel I7 7700 Nvidia Geforce 1050 16gb DDR4, WD 250GBSSD, 1tb Storage, Avast Free 19.8.2393
HP Omen Laptop Intel I7 7700HQ, 8gb Of Ram Windows 10 Home x64 1909 18363.476 128GB SSD, 1tb Storage, Avast Free 19.8.2393

Offline pk

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Re: NG Working Correctly?
« Reply #1 on: September 24, 2014, 08:55:24 PM »
Thanks a lot for your log file. Unfortunately, NG installation failed on your computer. We'll look at your log file and we won't be sure, I'll send you a special standalone NG build to collect more information about installation phase. NG version in avast is very limited in logging, so it's better if we send you a little different build.

I will post news here when I will find out more.

Offline Patrick2

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Re: NG Working Correctly?
« Reply #2 on: September 24, 2014, 09:21:30 PM »
Oh ok Thanks pk, if it's determined this PC can't run it for some reason then that's fine also, but since it was offered to install, I decided to go ahead and install it.    Not sure why it failed, but I guess with the standalone build will find out more


Did Clean Install of Avast 2015 Beta 2, this time NG didn't show up, despite Virtualization support on in bios, very strange
« Last Edit: September 25, 2014, 03:19:27 PM by Patrick2 »
Windows 10 Pro 64bit 1909 18363.476, Intel I7 7700 Nvidia Geforce 1050 16gb DDR4, WD 250GBSSD, 1tb Storage, Avast Free 19.8.2393
HP Omen Laptop Intel I7 7700HQ, 8gb Of Ram Windows 10 Home x64 1909 18363.476 128GB SSD, 1tb Storage, Avast Free 19.8.2393