Author Topic: URGENT HELP NEEDED!  (Read 3662 times)

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victoria

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URGENT HELP NEEDED!
« on: August 07, 2005, 05:00:40 AM »
my school has just put avast on my computer, but i have already has msn messenger on it, and now it cannot sign in, and i am wondering if this is because avast was loaded on my comp. if anyone knows how to fix this, please help! thanks!

Offline Lisandro

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Re: URGENT HELP NEEDED!
« Reply #1 on: August 07, 2005, 05:05:32 AM »
I suppose this computer is yours, I mean, you do not use it for profit  ;)

Well, avast! could scan MSN Messenger with the IM provider.
If you disable avast! (right click the 'a' blue icon and choose the last option in the menu), could you login?

Do you use a firewall?
Are the following programs allowed to connect?
C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! antivirus service)
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner) (allow server rights)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner Service) (allow email rights)
C:\Program Files\Alwil Software\Avast4\ashUpdSv.exe (avast! Update Service)
C:\Program Files\Alwil Software\Avast4\Setup\avast.setup (avast! Update executable)
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victoria

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Re: URGENT HELP NEEDED!
« Reply #2 on: August 07, 2005, 05:07:43 AM »
yes it is mine, but i am not the administrator
i dont really know how to do all those things, as i dont spend much time on my computer, as i have bettter things to do, but this is really annoying me, and i want to get it fixed!
thanks
if anyone can help, please do!
« Last Edit: August 07, 2005, 07:05:07 AM by victoria »

Offline essexboy

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Re: URGENT HELP NEEDED!
« Reply #3 on: August 07, 2005, 12:34:37 PM »
First can you state the following
OS (xp me 98 etc)
Firewall type (za kerio sp2 etc)
Actual problem and any warnings

Spiritsongs

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Re: URGENT HELP NEEDED!
« Reply #4 on: August 08, 2005, 08:00:24 AM »
 :) I assume you mean the computer is owned by the school
     and they have assigned you to use this particular computer
     to do your schoolwork; correct ?

victoria

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Re: URGENT HELP NEEDED!
« Reply #5 on: August 08, 2005, 08:37:57 AM »
i fixd it, thnx 4 ur help...
bye

Offline DavidR

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Re: URGENT HELP NEEDED!
« Reply #6 on: August 08, 2005, 03:02:06 PM »
It would be nice if you could say what it was that you did to fix it. That may help others in the future with the same problem.
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Offline szc

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Re: URGENT HELP NEEDED!
« Reply #7 on: August 09, 2005, 12:11:47 AM »
Oh, I wish everything is that easy to fix, just like her problem... puf, problem gonne...  ::)

I have MSN messenger since it's very first edition... I also run avast! without any single problem. The onyl problem that blocks MSN is your software firewall if you don't allow your firewall to let that program connect to the net. That's the only thing that will make your MSN unable to connect... or wrong password, or possible network connection problems at that particular moment. Avast! doesn't block messenger programs at all. In a matter of fact, it even supports those programs - we have Instant messaging provider just for those programs...

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