Author Topic: System Restore and the avast! Self Protection function  (Read 10313 times)

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Offline bob3160

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System Restore and the avast! Self Protection function
« on: October 01, 2014, 02:24:51 PM »

 
Currently i need to turn off the Self Defense Module in order to make and restore
reliable System Restore Points.
Is this being worked on so the 2 function can be made to work reliably together ?
« Last Edit: January 18, 2015, 07:28:49 PM by bob3160 »
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Offline thekochs

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Re: System Restore and the avast! Sef Protection function
« Reply #1 on: December 27, 2014, 05:43:19 PM »
+1

Avast Team, this is a critical feature/function that needs to operate correctly.
I have SR in my scheduler taking a restore point daily.....I cannot afford to "manually" manage on every PC each day to go disable SDM, create RP, then re-enable.  I would think Avast does not want SDM disabled anyway.  I assume since Avast has dived into VM side of world with NG that Avast can manage this process to work correctly.  Another way to look at this is if Avast/SDM does not allow a correct (non-corrupt) RP creation what happens on MS updates where MS does a RP creation ? .....this situation is very bad.  :-[

I think Avast should not corrupt or hinder creation or restoring of points.  Avast program itself should work on a "restore" as well without SDM having been disabled, but if this is not workable then I could handle having to disable SDM for a restore to have a non-corrupt Avast.  However, in no scenario should a restore point of the PC system/files be affected on RP creation or restoration by Avast/SDM....this is just not acceptable.  An A/V that compromises the integrity of a PC & main O/S functions is not going to be viewed as worth the value of the virus protection you are giving.

There have been many posts on this issue dating way back in other versions.
This is a core function of Windows and like Avast it is meant to protect the user.....Avast Team needs to address this.
Looking forward to a response of some sort from Avast Team.

Regards.
« Last Edit: December 28, 2014, 04:42:21 PM by thekochs »
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Offline schmidthouse

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Re: System Restore and the avast! Sef Protection function
« Reply #2 on: December 27, 2014, 07:30:06 PM »
I also think this is a valid concern/objective and have been aware of this conflict.
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Offline thekochs

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Re: System Restore and the avast! Sef Protection function
« Reply #3 on: January 05, 2015, 02:25:36 PM »
No Avast Team comment on this ?  ....pretty important item I'd say....would really like to have some comment/feedback.
Is Avast even aware ?
What does Avast see/reproduce ? .....all supported versions ? (ie. 2014 & 2105)
What is liability to user with SR ?
When will this be fixed ?
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Offline Vlk

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Re: System Restore and the avast! Sef Protection function
« Reply #4 on: January 05, 2015, 03:22:55 PM »
Hi there,

This will be fixed later this month.

Thanks
Vlk
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Offline bob3160

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Re: System Restore and the avast! Sef Protection function
« Reply #5 on: January 05, 2015, 03:24:56 PM »
Hi there,

This will be fixed later this month.

Thanks
Vlk
Thanks for the reply. Please let us know when the fix is implemented so it can be tested. Thanks
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Offline thekochs

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Re: System Restore and the avast! Sef Protection function
« Reply #6 on: January 05, 2015, 04:19:37 PM »
Hi there,

This will be fixed later this month.

Thanks
Vlk

Thx...........can you tell us the "extent" (exposure) of the issue ?.........example......
Does this issue corrupt the restore or just Avast corrupted on the restore ?  ....there is HUGE difference here.
Can you overcome (work around) by disable SDM on create or restore or both ?
Is this issue in 2014 & 2015 ?
Will the fix be in 2014 (ala EMU update) & 2015 ?

Regards.
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Offline Vlk

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Re: System Restore and the avast! Sef Protection function
« Reply #7 on: January 05, 2015, 04:39:40 PM »
The problem was introduced relatively recently - I think in the last build of Avast 2014. It has something to do with some registry access filtering inside self-defense.
I'm not sure what the impact is -- I think it just makes SR inoperable at the times Avast self-defense is on.

The fix will be included in the next program update (i.e. Avast 2015 latest version only).

Thanks
Vlk
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Offline thekochs

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Re: System Restore and the avast! Sef Protection function
« Reply #8 on: January 05, 2015, 04:48:27 PM »
The problem was introduced relatively recently - I think in the last build of Avast 2014. It has something to do with some registry access filtering inside self-defense.
I'm not sure what the impact is -- I think it just makes SR inoperable at the times Avast self-defense is on.

The fix will be included in the next program update (i.e. Avast 2015 latest version only).

Thanks
Vlk

Thx....but for those systems on 2014 last/latest build (still considered under support by Avast) & 2015 could you confirm if it is just the Avast install that is corrupted (ie. you'll need to re-install Avast on a restore) or if the Windows Restore itself is corrupted and either it does not work or the machine will be un-bootable (ie. since you mention registry issue) ?  If it is just a Avast clean un-re-install that is not too bad......PITA but manage-able....if it is that this corrupts the restore image or worse, makes PC on a restore unbootable then that is...well, really bad.
« Last Edit: January 05, 2015, 04:56:16 PM by thekochs »
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Offline thekochs

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Re: System Restore and the avast! Sef Protection function
« Reply #9 on: January 18, 2015, 02:41:04 AM »
The problem was introduced relatively recently - I think in the last build of Avast 2014. It has something to do with some registry access filtering inside self-defense.
I'm not sure what the impact is -- I think it just makes SR inoperable at the times Avast self-defense is on.

The fix will be included in the next program update (i.e. Avast 2015 latest version only).

Thanks
Vlk

Thx....but for those systems on 2014 last/latest build (still considered under support by Avast) & 2015 could you confirm if it is just the Avast install that is corrupted (ie. you'll need to re-install Avast on a restore) or if the Windows Restore itself is corrupted and either it does not work or the machine will be un-bootable (ie. since you mention registry issue) ?  If it is just a Avast clean un-re-install that is not too bad......PITA but manage-able....if it is that this corrupts the restore image or worse, makes PC on a restore unbootable then that is...well, really bad.

VLK....any chance I can get a response to my question ? ...........Avast Team should know the "exposure" of this issue and since a fairly important one I'd really like to know my risk level.......is it just Avast being corrupted or all my Restore Points ?
I'm sure other folks on the thread want to know as well.  Thx in advance.
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Offline bob3160

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Re: System Restore and the avast! Sef Protection function
« Reply #10 on: January 18, 2015, 02:35:56 PM »
I personally just want to know when the fix will happen so I can again
turn on self defense.
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Offline thekochs

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Re: System Restore and the avast! Sef Protection function
« Reply #11 on: January 18, 2015, 05:23:09 PM »
I personally just want to know when the fix will happen so I can again
turn on self defense.


You feel comfortable leaving SDM off ?
I ask because if the answer to my question is 1) YES, the bug will corrupt System Restore Points then I will also turn off SDM,.....if the answer is 2) NO, only Avast install will become corrupted on a Restore then I'll leave SDM ON.  My thinking is a Avast clean un-re install on a System Restore is not too big a deal versus having the liability of SDM OFF....but having Avast Corrupt System Restore Points then turing SDM OFF is needed.  Thus, my need to understand the extent/impact of the bug.
It is a simple question and one the Avast Team should know.....and since SR a critical feature I was hoping for a timely answer.  :(

BTW....@bob1360...you have typo in your subject line "Sef" => Self. :)   
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Offline bob3160

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Re: System Restore and the avast! Seff Protection function
« Reply #12 on: January 18, 2015, 05:42:21 PM »
BTW....@bob1360...you have typo in your subject line "Sef" => Self.   
Thanks, not any more. :)
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Offline thekochs

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Re: System Restore and the avast! Seff Protection function
« Reply #13 on: January 18, 2015, 06:09:04 PM »
Thanks, not any more. :)

You got it ! .........I'm SO OCD.  :o
Hope Avast Team comments on question(s). :)
« Last Edit: January 18, 2015, 09:25:06 PM by thekochs »
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Offline thekochs

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Re: System Restore and the avast! Self Protection function
« Reply #14 on: February 06, 2015, 04:31:24 PM »
So, glad to see new BETA and while the release notes give some progress and warm and fuzzies it is not a complete list.
https://forum.avast.com/index.php?topic=165749.0
I could list many items Avast said they were fixing from threads that do not show up in the list but lets take a real important one....System Restore.........fixed ?
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