virus@asw.cz
This e-mail address is supposed to be used for submitting the virus/trojan samples which Avast can't detect, right? I have done that several times (last week), I have submitted few samples of working trojans and keyloggers, as well as the links to the webpages with many other similar stuff that Avast can't detect (but other antiviruses like AVP, RAV, McAfee can detect all of them). I haven't gotten any replies from Avast team about my submitted samples, and even worse, the fully updated Avast Home Edition still can't detect any of those perfectly working (I have tested all of them) trojans and keyloggers which I got from the webpages of the creators of those trojans/keyloggers and which are ALL detected (with the right name assigned to all of them) by other antivirus products like AVP, RAV, DrWeb, McAfee. So does this e-mail for submitting undetectable (by Avast) virus/trojans still works, or what? If it works, does Avast team even cares about all the submitted samples, or they just simply delete every e-mail that comes to it? If they do care, how long does it takes for Avast to be able to detect the submitted samples? Several weeks? Months? Should I even bother sending the samples and the links to webpages which have a lot of other undetectable samples?