Author Topic: Issue with Avast SecureLine VPN  (Read 299 times)

0 Members and 1 Guest are viewing this topic.

Offline TeeCid.

  • Newbie
  • *
  • Posts: 2
Issue with Avast SecureLine VPN
« on: January 14, 2020, 05:20:59 PM »
Hello I am here seeking technical help from a Avast technical support tech or from someone in the community that has had this problem and knows how to fix it. I am having troubles connecting to any of the VPN servers doesn't matter what location it is it just doesn't work it worked fine when I first got the subscription but now it just stopped working it keeps telling me that I am offline and to connect to the internet?? but I am connected to the internet here is a screenshot https://imgur.com/a/wfkedXR Ive tried to uninstall and reinstall and still nothing I don't know why its doing what its doing and I am ready to just uninstall it and go to a different company for a different anti virus and all so if someone can please help me with this issue that would be helpful if it isn't resolved by today ill be switching.

Offline bob3160

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 42286
  • 59 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Issue with Avast SecureLine VPN
« Reply #1 on: January 14, 2020, 07:43:15 PM »
Check your firewall setting.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline TeeCid.

  • Newbie
  • *
  • Posts: 2
Re: Issue with Avast SecureLine VPN
« Reply #2 on: January 15, 2020, 02:46:17 AM »
what setting should it be at??? and witch firewall setting the firewall from Avast or windows?

Offline bob3160

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 42286
  • 59 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Issue with Avast SecureLine VPN
« Reply #3 on: January 15, 2020, 11:47:00 AM »
what setting should it be at??? and witch firewall setting the firewall from Avast or windows?
You only use one firewall.?
Make sure that Avast has full permission through that firewall.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq