Avast free freezing pc?

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Where did you save the frst.exe program? .....  frst fix must be saved same place as you have the frst icon ... When you run it according to argus instruction it will find it and execute instructions in it....if not saved same place it will not work

Think it saved it to "my downloads" folder, will check later

May I ask what this fix will do exactly ?

Btw was the bit at the end of argus post also aimed at me? Remove but defender have orphans ? Not sure what that means

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You had BitDefender Antivirus is not uninstalled properly.

C:\Windows\system32\Drivers\bdfsfltr.sys -- >  BD driver (orphans) 

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1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Code: [Select]

CHR Extension: (No Name) - C:\Users\Damo's\AppData\Local\Google\Chrome\User Data\Default\Extensions\gkcefkcdkepgkpbgncjchhbjgoanleod [2013-12-15]
C:\Users\Damo's\AppData\Local\Google\Chrome\User Data\Default\Extensions\gkcefkcdkepgkpbgncjchhbjgoanleod
CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} -  No File
BHO-x32: No Name -> {9D974C8C-6D92-44FB-BEAF-B45A1C0CF17F} ->  No File
FF Plugin-x32: @pandonetworks.com/PandoWebPlugin -> C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll No File
R2 bdfsfltr; C:\Windows\system32\Drivers\bdfsfltr.sys [431176 2011-03-24] (BitDefender)
C:\Windows\system32\Drivers\bdfsfltr.sys
EmptyTemp:
2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.


3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.
.





Uninstall Bitdefender, have orphans
http://www.bitdefender.com/support/How-to-uninstall-Bitdefender-333.html

there u go

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wasn't sure what version of bit defender I had (don't even remember having it ever), so I just ran the free uninstall one, hopefully that got rid of the remaining files

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The driver has been deleted.

Re-run FRST and click scan.

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The driver has been deleted.

Re-run FRST and click scan.

ok mate

reinstalled avast about an hour ago and it crashed again within 20 minutes

heres the log

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You have a corrupted driver which needs uninstalled using the above uninstall tool.

2014-10-11 13:03 - 2011-03-24 16:36 - 00431176 _____ (BitDefender) C:\Windows\system32\Drivers\bdfsfltr.sys

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You have a corrupted driver which needs uninstalled using the above uninstall tool.

2014-10-11 13:03 - 2011-03-24 16:36 - 00431176 _____ (BitDefender) C:\Windows\system32\Drivers\bdfsfltr.sys

I tried using the free tool to uninstall it earlier, weird thing is I don't even remember having ever installed bitdefender? so im not sure which version to try to uninstall
(when I go to that site it asks which version I want to uninstall)

is there anyway of working that out from the file type?

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ran frst64 again

heres the log - I cant see defender in anymore?

[Pondus]

(when I go to that site it asks which version I want to uninstall)

if you look at the bottom pic here  http://www.bitdefender.com/support/How-to-uninstall-Bitdefender-333.html
there is a dropp down menu in the tool that say all bitdefender products so i guess the tool is the same for all (with same year), so just try one

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heres the log - I cant see defender in anymore?

Removed.

How's your computer behaving now?