Author Topic: Can Anyone Solve This??  (Read 1847 times)

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Can Anyone Solve This??
« on: October 09, 2014, 07:45:56 PM »
So my avast service wont start...and i have tried EVERYTHING i ever saw posted on the net but my service just wont start??

I scanned my computer with every single malware program out there
I scanned my computer with every free anti virus out there

Im clean as clean can be so its not a virus preventing me from starting my avast, the problem is avast self and all this happend after a update and from there avast never ever worked before even after clearing registry, uninstalling avast with utility....

Anyone else perhaps how i can start my service??

One thing strange...i did now make a mistake by not removing my avg before i install avast, and as avast was installing, a popup from avg came up telling me that there is a virus in file aswRec.DLL?? Which is really really odd??

Another odd thing i notice is my malwarebytes real time protection also wont activate or run??

Offline Eddy

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Re: Can Anyone Solve This??
« Reply #1 on: October 09, 2014, 08:08:51 PM »
OP's information:
Im using windows 7 ultimate 64bit with no service pack (currently installing service pack 1)
Im using the free avast version located on avast webpage
Im using AVG now cause my avast wont work at all and also malwarebytes...

Malwarebytes also does not want to activate its real time protection??? This is strange indeed

Ruan,
follow the instructions and attach the logs to your next post.
Let's see if we can find something that shouldn't be on your system.
https://forum.avast.com/index.php?topic=53253.0

Offline Pondus

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Re: Can Anyone Solve This??
« Reply #2 on: October 09, 2014, 08:10:16 PM »
Quote
   One thing strange...i did now make a mistake by not removing my avg before i install avast, and as avast was installing, a popup from avg came up telling me that there is a virus in file aswRec.DLL?? Which is really really odd??
https://forum.avast.com/index.php?topic=150764.msg1106685#msg1106685

You dont say what virus name was given ...... but also consider this, that is very common
http://blog.avast.com/2014/05/09/when-software-collides-what-to-do-with-your-old-antivirus-program/
http://blog.kaspersky.com/multiple-antivirus-programs-bad-idea/


Offline bob3160

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Re: Can Anyone Solve This??
« Reply #3 on: October 10, 2014, 02:29:37 PM »
Maybe removing all of AVG by using their removal tool, Removing all of the messed up avast! install and,
also using the avast! removal tool, rebooting and then doing a fresh install of avast! will probably solve the problem.
Follow the directions on How to Successfully Install avast! in my signature. :)
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