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@ BellzemosI'm not sure if they would give any detailed 'technical' answer that may help others, competitors or those seeking to avoid detection.Re. your assumption that because you only view email through your browser you don't need the Mail Shield.I would say you do as the Mail Shield could be the first indication that your system has a malware problem, either hidden or undetected spambot. I would go further and say you should set the Mail Shield at its highest setting for Sensitivity > Heuristics.Remember having the Mail Shield enabled, doesn't use any additional resources unless it is actually scanning email.