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Re-download after computer death
«
on:
October 10, 2014, 02:50:39 AM »
I purchased a license for all 3 of my machines and one died. I had to get a new laptop and have been trying to figure out how to re-install the program but I m having no success, can anyone give me a hand.
Thanks,
sbidaho
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CraigB
Avast Überevangelist
Serious Graphoman
Posts: 11240
No support PM's thanks
Re: Re-download after computer death
«
Reply #1 on:
October 10, 2014, 03:39:52 AM »
Firstly remove any preinstalled AV from the new system and run the vendor removal tool to eliminate remnants, then use one of the other systems to download a fresh copy of the latest avast version which you can transfer to the new system via a USB stick and once installed you just transfer the license file if saved on the other system or open the license file from your email if that was where you saved it.
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bob3160
Avast Überevangelist
Probably Bot
Posts: 48584
64 Years of Happiness
Re: Re-download after computer death
«
Reply #2 on:
October 10, 2014, 10:49:26 AM »
You can find step by step help at:
https://docs.google.com/document/d/1TCCX0R7AAF2WOxAMQ_kcun2nNnCPFAk2P4RBzFXSgds/edit?usp=sharing
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