Author Topic: [Solved] RC2 Secure connection failed  (Read 4760 times)

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Offline Andrey,pro

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[Solved] RC2 Secure connection failed
« on: October 16, 2014, 03:33:28 PM »
Every time when I try to log into my mail account hosted on yandex and gmail I get this error: sec_error_reused_issuer_and_serial. If i'll disable all shields I'm able to log into my account. It should be something wrong with https scanning...

UPD: just updated my Firefox 32.0.3 and I can't reproduce this trouble with gmail account.
UPD2: still happened with my yandex mail account...
« Last Edit: October 18, 2014, 12:38:02 PM by Andrey,pro »

Offline calcu007

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Re: RC2 Secure connection failed
« Reply #1 on: October 16, 2014, 05:37:32 PM »
Yes, maybe I had problem loading google websites in the past and disabling Https fix it.
Asus Intel i7 8GB RAM , Win 8.1 64 bit, Avast IS

Offline Andrey,pro

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Re: RC2 Secure connection failed
« Reply #2 on: October 16, 2014, 07:41:40 PM »
Disabled Https scanning and all is working. Seems to be a bug.

Offline vojtech

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Re: RC2 Secure connection failed
« Reply #3 on: October 17, 2014, 11:06:56 AM »
Hello,
check the Firefox certificate store (menu Tools/Options/Advanced/Certificates/View Certificates)
On the Authorities tab, there should be one certificate named 'avast! Web/Mail Shield Root'.
On the Servers tab, there should be no entries related to avast.

Offline Andrey,pro

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Re: RC2 Secure connection failed
« Reply #4 on: October 17, 2014, 05:16:09 PM »
Hello,

thank you for quick reply.
Yes, there is a certificate named 'avast! Web/Mail Shield Root' on the Authorities tab and on the  Servers tab I have avast related entry called  'avast! Web/Mail Shield'.

Offline vojtech

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Re: RC2 Secure connection failed
« Reply #5 on: October 17, 2014, 05:42:57 PM »
Those two exceptions are probably OK if you need them.
Is there anything related to yandex ?

Offline Andrey,pro

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Re: RC2 Secure connection failed
« Reply #6 on: October 17, 2014, 05:48:33 PM »
Yes, I need them, there is no anything related to yandex, but I can't get access to my yandex mail. Every time I get this error: secure connection failed, error code: sec_error_reused_issuer_and_serial

Offline Andrey,pro

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Re: RC2 Secure connection failed
« Reply #7 on: October 18, 2014, 12:37:38 PM »
Can't reproduce this bug with RC3, seems to be resolved.

Thanks!

Offline vojtech

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Re: [Solved] RC2 Secure connection failed
« Reply #8 on: October 20, 2014, 03:09:45 PM »
Did you reinstall or upgrade?

Offline Andrey,pro

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Re: [Solved] RC2 Secure connection failed
« Reply #9 on: October 20, 2014, 03:13:00 PM »
I did a clean install with avast clear utility.