Can't get rid of Adware NewSaver

[REDACTED]

New here.  Popped onto the kids' computer and there is a "NewSaver" (shows up as newSSaovoer in Program Data) running in Chrome.  Can't uninstall it (doesn't even show up on the list); doesn't show up as an extension, either.   Help?  Logs are attached.

[REDACTED]

bump

[Pondus]

should go away running Malwarebytes and AdwCleaner   http://malwaretips.com/blogs/newsaver-virus-removal/

essexboy will check your FRST logs when online..... you may have some leftover files that need to be removed

[essexboy]

Let me know if this works

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

AppInit_DLLs-x32: c:\progra~3\browse~1\browse~1.dll => "c:\progra~3\browse~1\browse~1.dll" File Not Found
SearchScopes: HKLM-x32 - DefaultScope {006ee092-9658-4fd6-bd8e-a21a348e59f5} URL =
BHO: No Name -> {049343B7-2A9F-C360-765A-004B344A91D5} ->  No File
BHO: No Name -> {562287E3-696D-CBD2-DC27-8540482F126E} ->  No File
BHO: AdBleociknWeaatch -> {D506C849-3300-7F2C-31E5-FF79743AAA4E} -> C:\ProgramData\AdBleociknWeaatch\QfLNGo.x64.dll No File
BHO: No Name -> {DCA5FC40-66B6-5F9F-30E1-18C460D61F8D} ->  No File
BHO-x32: No Name -> {DCA5FC40-66B6-5F9F-30E1-18C460D61F8D} ->  No File
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} -  No File
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
2014-10-12 20:21 - 2014-10-12 21:17 - 00000000 ____D () C:\windows\ACF5FE1B377240688B872D2A6EFD0A05.TMP
C:\ProgramData\AdBleociknWeaatch
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
  
• Click on Scan.
  
• After the scan is complete click on "Clean"
• Confirm each time with Ok.
  
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.
  

[REDACTED]

Thank you for your reply.  Following the steps... but the Farbar/FRST tool stops working and closes a few seconds after I click FIX.    On the 2nd attempt, it did save a log - attaching.

[REDACTED]

AdwCleaner log... I think?

[essexboy]

How is the computer now ?

[REDACTED]

Seems to be good!  Thank you!  *fingers crossed*

[essexboy]

In that case methinks I will send you on your merry way

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Download and run Delfix




: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean


It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave: