Author Topic: Meraki MDM issues  (Read 4235 times)

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Meraki MDM issues
« on: October 18, 2014, 01:48:47 AM »
the latest Avast update appears to have the bad idea of stopping the 993 SSL communications that enables me to monitor and remote desktop my Meraki MDM Windows client machines.

Anyone else having this problem? If so, how have you fixed it? (besides disabling SSL scanning in the Mail Scanner)

Offline Eddy

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Re: Meraki MDM issues
« Reply #1 on: October 18, 2014, 02:51:40 PM »
What os/sp?
What exact version of avast?
Have you checked the firewall settings?

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Re: Meraki MDM issues
« Reply #2 on: January 16, 2015, 01:08:37 AM »
We are having the same problem! Did you find a solution?

Offline Eddy

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Re: Meraki MDM issues
« Reply #3 on: January 16, 2015, 02:08:06 AM »
The OP gave a solution already.

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Re: Meraki MDM issues
« Reply #4 on: January 16, 2015, 05:27:50 PM »
Are you referring to disabling SSL scanning in the Mail Shield? We're running the Avast Small Office Administration and can't find that setting from the administration dashboard. I can find it on each individual client, but I'd really hate to have to go to each workstation and uncheck that box.

Offline Eddy

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Re: Meraki MDM issues
« Reply #5 on: January 16, 2015, 05:45:57 PM »

Offline ThisMegaBites

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Re: Meraki MDM issues
« Reply #6 on: July 29, 2015, 09:05:21 PM »
Disabling a feature is not a fix. Is there a proper way to make an exclusion?   I found a fix:

I was able to see my devices in Meraki MDM by adding a URL exclusion for meraki.com
Also the work around by disabling Scan SSL Connections for Mail Shield is not needed when adding the URL exclusion.



« Last Edit: July 30, 2015, 01:17:20 AM by ThisMegaBites »

Offline Pondus

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Re: Meraki MDM issues
« Reply #7 on: July 29, 2015, 09:18:19 PM »
Disabling a feature is not a fix.  Is there a proper way to make an exclusion?
have you looked in avast FAQ section?


Offline ThisMegaBites

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Re: Meraki MDM issues
« Reply #8 on: July 30, 2015, 01:22:25 AM »
Disabling a feature is not a fix.  Is there a proper way to make an exclusion?
have you looked in avast FAQ section?

Figured it out, updated previous post with fix.