Author Topic: Avast Secureline won't work anymore  (Read 4502 times)

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Avast Secureline won't work anymore
« on: October 18, 2014, 10:29:14 AM »
Hello,

I paid a yearly subscription for Secureline and Internet security together.
It was first installed on a Windows 7 machine. Later I bought a Windows 8.1 portable, uninstalled Avast from the Windows 7 and re-installed on the windows 8.
The first days everything was OK.
Now the Internet security suite works fine but the Secureline won't start. In the user interface, under tools/SecureLine it writes:
"SecureLine has encountered a technical issue"

Any help would be really appreciated.
Cheers,
Nicola

Offline Asyn

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Re: Avast Secureline won't work anymore
« Reply #1 on: October 18, 2014, 10:34:22 AM »
Now the Internet security suite works fine but the Secureline won't start. In the user interface, under tools/SecureLine it writes: "SecureLine has encountered a technical issue"
Best you submit a ticket: https://support.avast.com/Tickets/Submit
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline schmidthouse

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Re: Avast Secureline won't work anymore
« Reply #2 on: October 20, 2014, 05:36:12 PM »
There have been numerous others with this error message'
Unfortunately, there is next to No Technical support in this Sub Forum for SECURELINE.

Offline Davidek

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Re: Avast Secureline won't work anymore
« Reply #3 on: October 21, 2014, 02:04:40 PM »
Hi,

We did have a technical issue which made the service unavailable but has since now been fixed.

Apologies for the inconvenience and late response to this post.

dvdk