Author Topic: latest update causing pb with Sygate?  (Read 5636 times)

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altar

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latest update causing pb with Sygate?
« on: August 16, 2005, 05:55:25 AM »
I got the update yesterday and when turned on the pc this morning, Avast wouldn't start. I thought it might be a license key pb like it has happened before, so I got a new key. I could then start avast manually but it stopped after a few minutes. Then the pc slowsdown extremely so I have to reboot.
When I double-click the icon it says: "the AAVM sub system has detedted an RPC error". In my "Services and applications" both Avast!antivirus and RPC were set on automatic.
I use Sygate firewall (of course I "allowed" Avast) on a XP pro sp1. Anybody has an idea?
« Last Edit: August 16, 2005, 06:08:30 AM by altar »

Offline Lisandro

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Re: latest update causing pb with Sygate?
« Reply #1 on: August 16, 2005, 01:47:12 PM »
RPC error is generally related to other antivirus present or, at least, firewall blocking. RPC error may also be because of avast! services being stopped.

Anyway, RPC error is most likely correct by this procedure:
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the pop up window (Repair).

If this does not help, can you uninstall / boot / install / boot again?
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Spiritsongs

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Re: latest update causing pb with Sygate?
« Reply #2 on: August 16, 2005, 07:14:24 PM »
 :) I use Sygate Personal Firewall 5.6 with Avast Home Edition
    and based on the recommendation of Jarmo P & a "Super
    Moderator" on the Sygate Support forums, I have
   "unchecked" "Act As Server" setting on all 5 Avast items
    under Sygate "Application>Advanced" setting; have you
    done likewise ?

Offline Lisandro

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Re: latest update causing pb with Sygate?
« Reply #3 on: August 16, 2005, 07:20:20 PM »
Based on the recommendation of Jarmo P & a "Super Moderator" on the Sygate Support forums
Well, at least his identity is shown  8)

Edited: see his explanations here: http://forum.avast.com/index.php?topic=16155.msg136712#msg136712

I have "unchecked" "Act As Server" setting on all 5 Avast items under Sygate "Application>Advanced" setting; have you done likewise ?
Maybe it will be better to check in that forum as the Sygate behavior could be different of other firewall, I mean, on what is 'act as a server'.
Maybe other users of Sygate can give you a clue.
All your avast functions are running well? I mean, can you update, receive and send scanned emails...?
« Last Edit: September 04, 2005, 03:56:41 PM by Tech »
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Spiritsongs

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Re: latest update causing pb with Sygate?
« Reply #4 on: August 16, 2005, 07:29:03 PM »
 :) All of Avast "functions" are working fine having unchecked
    "Act As Server" on all 5 Avast items in Sygate's "Advanced"
     Menu . I do have XP SP1 if that is important to know .

Offline Lisandro

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Re: latest update causing pb with Sygate?
« Reply #5 on: August 16, 2005, 07:35:22 PM »
:) All of Avast "functions" are working fine having unchecked
So, as far I could see, it's ok. It's like in ZoneAlarm settings.  8)
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altar

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Re: latest update causing pb with Sygate?
« Reply #6 on: August 17, 2005, 02:43:23 AM »
"I have "unchecked" "Act As Server" setting on all 5 Avast items
    under Sygate "Application>Advanced" setting; have you
    done likewise ?"
I'm trying that, but why do I have only 4 Avast items in that list (antivirus, email scanner, service gui, web scanner)? What is the one you have that I don't?
The latest Avast update has to be connected to the problem, it happened right after so it can't be just a coincidence.
« Last Edit: August 17, 2005, 02:46:33 AM by altar »

altar

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Re: latest update causing pb with Sygate?
« Reply #7 on: August 17, 2005, 03:31:33 AM »
unchecking didn't work
unistall/repairing didn't work
So I uninstalled reinstalled. Hope this is the end of the story. Still it would've been interesting to know what went wrong after that update.

Spiritsongs

  • Guest
Re: latest update causing pb with Sygate?
« Reply #8 on: August 17, 2005, 09:51:05 AM »
 :) Within Sygate's "Advanced" Setting is :
     C:\Program Files\Alwil Software\Avast4\Setup........