Author Topic: secureline has encountered a technical issue.  (Read 26057 times)

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Re: secureline has encountered a technical issue.
« Reply #15 on: January 10, 2015, 10:53:55 PM »
OK, followed post# 10 and all I see is "loading " as usual but now it times out and just disappears...???
« Last Edit: January 11, 2015, 12:50:34 AM by Sapeye »

Offline Asyn

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Re: secureline has encountered a technical issue.
« Reply #16 on: January 11, 2015, 05:54:56 AM »
If you experience any issues with on-line registration, use the off-line registration.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: secureline has encountered a technical issue.
« Reply #17 on: March 10, 2015, 06:05:26 PM »
How do I get my Money back???? I bought it yesterday and want rid.

This is a very unreliable product, nearly caused me to have to rebuild my PC as it crashed Avast and would not let me back into my system. Had to go into safe mode and remove AVAST with avastclear.exe (after searching Google on another PC) Then reload AVST

Even then it still looped around with a system dialogue box (switch, retry, cancel)

Eventually connected once but now wont connect and says it has a technical issue and that it expired -16502 days ago (I only bought it yesterday)

I am angry and frustrated and want my money back.

Offline Asyn

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Re: secureline has encountered a technical issue.
« Reply #18 on: March 11, 2015, 07:09:36 AM »
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: secureline has encountered a technical issue.
« Reply #19 on: August 31, 2015, 09:17:40 AM »
Help...I bought VPN but everytime I open it, this message "secureline has encountered a technical issue" appeared.. what's wrong? I'm in china right now and need to connect on some website ..
« Last Edit: August 31, 2015, 09:42:02 AM by j2errick »

Offline Davidek

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Re: secureline has encountered a technical issue.
« Reply #20 on: August 31, 2015, 09:44:08 AM »
Hi j2errick,

The great firewall in China is most likely responsible for blocking the connection.  Unfortunately, there isn't much we can do about that.  It may be necessary to request a refund then. 

Regards,

Davidek

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Re: secureline has encountered a technical issue.
« Reply #21 on: May 19, 2017, 06:18:18 PM »
There is a license that costs $2.99/month, it won't prompt you to buy the license, so when you have Avast open, you can go to the privacy tab and click the VPN and it will prompt you to buy the license which will open your web browser to download the license.

After installation of the license, you can go back to the privacy>secureline VPN and click the "Go Private" button, may take a couple times for it to establish a proper connection.