Author Topic: problem avast 2015 final  (Read 5851 times)

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Offline thiagodangr

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problem avast 2015 final
« on: October 21, 2014, 07:56:24 PM »
Avast 2015 Final with High Disk Usage e CPU Usage and consume more memory that 2014.

My system:

Windows 8.1 x64
i3 2.40 GHz
6 GB Ram


Offline Lord_Ami

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Re: problem avast 2015 final
« Reply #1 on: October 21, 2014, 07:58:17 PM »
Hi!

Wait about 10 minutes. It's due to NG technology that creates virtual machine snapshots.

Offline thiagodangr

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Re: problem avast 2015 final
« Reply #2 on: October 21, 2014, 08:00:12 PM »
Ok. Thanks, Lord_Ami!

Offline Secondmineboy

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Re: problem avast 2015 final
« Reply #3 on: October 21, 2014, 08:02:41 PM »
If its not going down after some time, reinstall Avast clean with Avast Cleaner, downloadable in the Avast Final release topic:

https://forum.avast.com/index.php?topic=157520.0
Windows 10 1909, 4 GB DDR3 RAM, 500 GB 5400 RPM HDD, 1366 by 768 LCD Screen, Intel Core i3 5010U Dual Core, Intel HD Graphics 5500
HUAWEI P30 Pro. Android 10

Offline thiagodangr

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Re: problem avast 2015 final
« Reply #4 on: October 21, 2014, 08:07:21 PM »
CPU yet high 30% - 80%
Memory before (2014) Total 20 - 23 %. Now (2015) 33% - 37%
Use of disk decreased

Offline Alievitan

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Re: problem avast 2015 final
« Reply #5 on: October 21, 2014, 08:47:25 PM »
How often does NG create VM snapshots? 
Latest Avast Stable, Windows 8.1 64 bit

Offline thiagodangr

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Re: problem avast 2015 final
« Reply #6 on: October 21, 2014, 08:52:47 PM »
1, not is? in some minutes.

Offline Lord_Ami

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Re: problem avast 2015 final
« Reply #7 on: October 21, 2014, 09:04:54 PM »
How often does NG create VM snapshots?

Only once I guess. It may re-create it after Avast program update (in future).

Offline beegolden

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Re: problem avast 2015 final
« Reply #8 on: October 22, 2014, 10:34:30 AM »
I have the same issue with CPU usage - running constantly at about 50% for about an hour! Sure hope that there's a solution soon.
Thanks!
Win 7 SP1 64-bit; Avast, Free

Offline usach

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Re: problem avast 2015 final
« Reply #9 on: October 22, 2014, 10:41:05 AM »
I have the same issue with CPU usage - running constantly at about 50% for about an hour! Sure hope that there's a solution soon.
Thanks!
I have the same issue with CPU usage http://savepic.net/6102620.htm

Offline thiagodangr

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Re: problem avast 2015 final
« Reply #10 on: October 22, 2014, 03:12:49 PM »
I have the same issue with CPU usage - running constantly at about 50% for about an hour! Sure hope that there's a solution soon.
Thanks!

I have the same issue with CPU usage - running constantly at about 50% for about an hour! Sure hope that there's a solution soon.
Thanks!
I have the same issue with CPU usage http://savepic.net/6102620.htm

Hello, avast team?

Offline Lord_Ami

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Re: problem avast 2015 final
« Reply #11 on: October 22, 2014, 03:18:21 PM »
C:\ProgramData\AVAST Software\Avast\ng\Logs

Check this log here and paste content (ngtool.log). Is it still running with high CPU usage?

Offline thiagodangr

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Re: problem avast 2015 final
« Reply #12 on: October 22, 2014, 03:24:03 PM »
21.10.2014 16:19:50.878  2996 | error: NG machines are *NOT* ready to use, error: 0x00000015
21.10.2014 16:20:16.337  2968 | error: CLSID_SessionAsw creation failed, error: 0x80040154
21.10.2014 16:20:16.350  3356 | Installing VirtualBox...
21.10.2014 16:21:09.526  3356 | Creating snapshot...
21.10.2014 16:22:55.275  3356 | Volume shadow set: {b4fa8eca-1d01-41ff-8c39-af8ced1779da}
21.10.2014 16:22:55.275  3356 | BCD volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6
21.10.2014 16:22:55.275  3356 | Windows volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7
21.10.2014 16:22:55.276  3356 | Creating new hive files...
21.10.2014 16:25:42.801  3356 | Cloning NTFS volumes...
21.10.2014 16:25:44.442  3356 | error: Firefox main executable missing!
21.10.2014 16:27:09.341  3356 | Creating a new VM machine...
21.10.2014 16:27:12.884  3356 | Starting VM machine to create initial snapshot, it can take a couple of minutes...
21.10.2014 16:31:39.118  3356 | error: PrepareNGSource/HgcmRpcExecuteVirtualProcess failed, error: 0x0000010b
21.10.2014 16:33:30.044  3356 | OK
21.10.2014 16:33:30.752  3356 | New Ng_3c3d231f-e6ba-489f-82fd-ad2b48ae3849 machine has been created, uuid: 37e9d246-d253-4e4e-b471-508651455098
21.10.2014 16:33:31.338  3356 | New Ng_af03a31e-3559-4c8f-8388-405a542697be machine has been created, uuid: b648ecd7-10d0-4939-b3b9-e03e0db9a8e3
21.10.2014 16:33:31.869  3356 | New Ng_afc97288-9538-4d87-97fd-964b5637cd2f machine has been created, uuid: 305fa874-357b-4960-b67c-18958cd76fbb
21.10.2014 16:33:31.939  3356 | CmdAvastInstallWrapper done (result: 0x00000000)
22.10.2014 01:36:33.921  4640 | NG machines are ready to use.

Offline RejZoR

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Re: problem avast 2015 final
« Reply #13 on: October 22, 2014, 03:25:56 PM »
Virtual machines were successfully created so all should be fine now (based on the log entries).
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Offline thiagodangr

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Re: problem avast 2015 final
« Reply #14 on: October 22, 2014, 03:28:42 PM »
CPU continue oscillating 30 - 80%

:-\