Author Topic: Karma points/bages not getting activated  (Read 7350 times)

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Offline RejZoR

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Karma points/bages not getting activated
« on: October 22, 2014, 07:55:34 AM »
There are still things that don't get acknowledged by avast. Installed browser addon in 4 browsers on 4 systems and it's not enabling the badge for it. I'm using avast! on my phone with anti-theft from before and neither are counted as being used.
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Offline MartinZ

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Re: Karma points/bages not getting activated
« Reply #1 on: October 22, 2014, 09:46:55 AM »
Hi RejZoR,

we apologize for the problems but for current Avast Account users the history will be added in the next 2 weeks. There is some computing part needed to scan the history of all accounts and assign the points, so please give us little bit more time.

Offline RejZoR

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Re: Karma points/bages not getting activated
« Reply #2 on: October 22, 2014, 11:16:11 AM »
Aha, cool. No problem, just wanted to let you know that things are not being detected instantly (as i thought they'd be).
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Re: Karma points/bages not getting activated
« Reply #3 on: November 15, 2014, 12:40:29 AM »
I am having the same problem, not getting karma points or badges that I should have.

Offline Asyn

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Karma points/bages not getting activated
« Reply #5 on: November 15, 2014, 01:27:14 PM »
I'm having the same problem.
I guess I'll wait a little...

we apologize for the problems but for current Avast Account users the history will be added in the next 2 weeks. There is some computing part needed to scan the history of all accounts and assign the points, so please give us little bit more time.
Thanks a lot for this information.

-> https://forum.avast.com/index.php?topic=160021.0
Thanks a lot for this link.

Offline Asyn

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Karma points/bages not getting activated
« Reply #7 on: November 19, 2014, 08:34:50 AM »
i cannot get my mobile security badge and mobile backup i have install avast one my smart phone nd sign in my avast account but nothing will show and not added karma points.

Offline Asyn

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Re: Karma points/bages not getting activated
« Reply #8 on: November 19, 2014, 08:38:31 AM »
i cannot get my mobile security badge and mobile backup i have install avast one my smart phone nd sign in my avast account but nothing will show and not added karma points.
Report it here: https://forum.avast.com/index.php?topic=160021.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0