Author Topic: Firefox 33 crashes after exiting since update to Avast 2015  (Read 64525 times)

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Offline mchain

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #105 on: November 01, 2014, 12:11:00 PM »
I realise that this is stupid question, but what is the 'VPS' ?
They are the virus definitions or virus database. In other words, update your Avast.
There's two ways avast updates the virus definitions database:
    • VPS update:  This is the old way of updating virus protection and comes in 2 sometimes 3 times a day.
    • Streaming updates:  As many as 500 + updates in a 24 hour period.  Since each update is very small, impact on your system is much less and you are covered against the latest threats much sooner.
    Once in a while, there are no VPS updates on a given day.  Not to worry, as streaming updates will always cover you and are more current than waiting for the next VPS to come in, in say, 12 hours.[/list]
    Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
     UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

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    • Guest
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #106 on: November 01, 2014, 02:37:46 PM »
    Thanks guys.

    A summary of this bug:
     - avast HTTPS scanning causes that all connections have valid (signed by avast root) but different certificate that is expected
     - firefox uses certificate pinning to to verify the issuer of the certificate when checking extension updates
     - eventhough the cert is "valid", it is not good enough to validate the extension update connection
     - when firefox sees this, the task is not aborted correctly and firefox crashes during shutdown on timeout

     - fixed in Firefox 33.1 - will no longer crash
     - fixed in Avast via VPS - URLs used for extension update check are not scanned - should not crash with Firefox 33.0 anymore

    Thanks you guys for raising this issue to both us and Mozilla.
    Lukas.






    Is this the update that solves the FF33 problem...?

    Offline Gopher John

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    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #107 on: November 01, 2014, 02:53:06 PM »
    I noticed that VPS 14103101 fixed the problem for me yesterday.  It may have been an earlier VPS update, but I'd turned off HTTPS scanning so wouldn't have noticed.
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    Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

    Offline bob3160

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    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #108 on: November 01, 2014, 03:09:08 PM »
    The important part isn't to nail down the update that fixed the problem.
    The important part is that you, after updating, no longer have the problem. :)
    Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

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    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #109 on: November 01, 2014, 03:40:14 PM »
    I am  running the latest version of Firefox ( 33.02 ) and the latest version of Avast Premier and Firefox is STILL crashing for me!!!!

    REDACTED

    • Guest
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #110 on: November 01, 2014, 04:10:15 PM »
    I am  running the latest version of Firefox ( 33.02 ) and the latest version of Avast Premier and Firefox is STILL crashing for me!!!!

    Whatever the Avast guys claims  about the fixing of FF33 problem, I still experience FF33 freeze and need to press the restart button to use my pc and I stands strongly on my previous post that Avast 2015 freezes every browser on some occasions. There is still something that avast team failed to identify about the browser freezing problem.

    Offline bob3160

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    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #111 on: November 01, 2014, 04:18:08 PM »
    I am  running the latest version of Firefox ( 33.02 ) and the latest version of Avast Premier and Firefox is STILL crashing for me!!!!

    Whatever the Avast guys claims  about the fixing of FF33 problem, I still experience FF33 freeze and need to press the restart button to use my pc and I stands strongly on my previous post that Avast 2015 freezes every browser on some occasions. There is still something that avast team failed to identify about the browser freezing problem.
    Are your VPS updates up to date ???
    Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

    Offline Asyn

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    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #112 on: November 01, 2014, 04:21:04 PM »
    I am  running the latest version of Firefox ( 33.02 ) and the latest version of Avast Premier and Firefox is STILL crashing for me!!!!
    You need FF 33.1..!
    W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
    Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
    Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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    • Guest
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #113 on: November 01, 2014, 04:25:01 PM »
    I am  running the latest version of Firefox ( 33.02 ) and the latest version of Avast Premier and Firefox is STILL crashing for me!!!!

    Whatever the Avast guys claims  about the fixing of FF33 problem, I still experience FF33 freeze and need to press the restart button to use my pc and I stands strongly on my previous post that Avast 2015 freezes every browser on some occasions. There is still something that avast team failed to identify about the browser freezing problem.
    Are your VPS updates up to date ???

    Yes bob...it is 141101-0 and Asyn where is FF 33.1

    Offline Asyn

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    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #114 on: November 01, 2014, 04:32:05 PM »
    W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
    Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
    Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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    • Guest
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #115 on: November 01, 2014, 04:57:29 PM »
    Again Chrome freezes on start up just before...!!! that's why I'm saying it is not a FF only issue...(I experience this on FF, Chrome, Opera & IE / is it happen only for me??)

    Offline Asyn

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    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #116 on: November 01, 2014, 05:00:20 PM »
    Sorry, this topic is about Firefox, if you've problems in Chrome start your own topic.
    W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
    Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
    Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

    Offline bob3160

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    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #117 on: November 01, 2014, 05:00:57 PM »
    Again Chrome freezes on start up just before...!!! that's why I'm saying it is not a FF only issue...(I experience this on FF, Chrome, Opera & IE / is it happen only for me??)
    Please start your own topic. This thread is about Firefox. :)
    Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

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    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #118 on: November 01, 2014, 05:09:40 PM »
    Sorry, this topic is about Firefox, if you've problems in Chrome start your own topic.
    I'm not deviating this topic to chrome but trying to convince avast guys not to focus only on FF33 and I think I have posted enough about this in this thread and not going for another here or in a new thread.. :D

    Offline Gopher John

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    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #119 on: November 01, 2014, 07:16:21 PM »
    This thread is about a specific problem with Avast 2015 and Firefox 33.0.x.  That problem is now resolved.  Any other problems don't relate to this thread.
    AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
    i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
    Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner