Author Topic: Firefox 33 crashes after exiting since update to Avast 2015  (Read 52348 times)

0 Members and 1 Guest are viewing this topic.

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5420
  • Spartan Warrior
Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #105 on: November 01, 2014, 12:11:00 PM »
I realise that this is stupid question, but what is the 'VPS' ?
They are the virus definitions or virus database. In other words, update your Avast.
There's two ways avast updates the virus definitions database:
    • VPS update:  This is the old way of updating virus protection and comes in 2 sometimes 3 times a day.
    • Streaming updates:  As many as 500 + updates in a 24 hour period.  Since each update is very small, impact on your system is much less and you are covered against the latest threats much sooner.
    Once in a while, there are no VPS updates on a given day.  Not to worry, as streaming updates will always cover you and are more current than waiting for the next VPS to come in, in say, 12 hours.[/list]
    Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.

    Offline Harikrishnan

    • Full Member
    • ***
    • Posts: 142
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #106 on: November 01, 2014, 02:37:46 PM »
    Thanks guys.

    A summary of this bug:
     - avast HTTPS scanning causes that all connections have valid (signed by avast root) but different certificate that is expected
     - firefox uses certificate pinning to to verify the issuer of the certificate when checking extension updates
     - eventhough the cert is "valid", it is not good enough to validate the extension update connection
     - when firefox sees this, the task is not aborted correctly and firefox crashes during shutdown on timeout

     - fixed in Firefox 33.1 - will no longer crash
     - fixed in Avast via VPS - URLs used for extension update check are not scanned - should not crash with Firefox 33.0 anymore

    Thanks you guys for raising this issue to both us and Mozilla.
    Lukas.






    Is this the update that solves the FF33 problem...?
    Windows 7 32-bit, Intel C2D 2.93 GHz, 2 GB RAM, Avast! Free(latest), MBAM Free, SAS Free, WinPatrol Free, Wndows7FirewallControl, Mozilla Firefox(Latest), K9 Web Protection, Thunderbird(Latest), CCleaner

    Offline Gopher John

    • Avast Evangelist
    • Super Poster
    • ***
    • Posts: 2098
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #107 on: November 01, 2014, 02:53:06 PM »
    I noticed that VPS 14103101 fixed the problem for me yesterday.  It may have been an earlier VPS update, but I'd turned off HTTPS scanning so wouldn't have noticed.
    AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
    i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
    Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

    Offline bob3160

    • Avast Überevangelist
    • Probably Bot
    • *****
    • Posts: 46326
    • 61 Years of Happiness
      • bob3160 Protecting Yourself, Your Computer and, Your Identity
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #108 on: November 01, 2014, 03:09:08 PM »
    The important part isn't to nail down the update that fixed the problem.
    The important part is that you, after updating, no longer have the problem. :)
    Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

    Offline 101010101010101 0101010101

    • Full Member
    • ***
    • Posts: 103
      • The SHOT technique that killed Osama Bin laden!!
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #109 on: November 01, 2014, 03:40:14 PM »
    I am  running the latest version of Firefox ( 33.02 ) and the latest version of Avast Premier and Firefox is STILL crashing for me!!!!
    Hp Pavilion ( p7-1233wb ) AMD A8-5500 Quad Core 3.2Ghz - turbo 3.7Ghz, 8Gb Ram, Win 7 64 bit , Avast Premier, Malwarebytes pro, 150Mb Download Internet Speed.

    Offline Harikrishnan

    • Full Member
    • ***
    • Posts: 142
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #110 on: November 01, 2014, 04:10:15 PM »
    I am  running the latest version of Firefox ( 33.02 ) and the latest version of Avast Premier and Firefox is STILL crashing for me!!!!

    Whatever the Avast guys claims  about the fixing of FF33 problem, I still experience FF33 freeze and need to press the restart button to use my pc and I stands strongly on my previous post that Avast 2015 freezes every browser on some occasions. There is still something that avast team failed to identify about the browser freezing problem.
    Windows 7 32-bit, Intel C2D 2.93 GHz, 2 GB RAM, Avast! Free(latest), MBAM Free, SAS Free, WinPatrol Free, Wndows7FirewallControl, Mozilla Firefox(Latest), K9 Web Protection, Thunderbird(Latest), CCleaner

    Offline bob3160

    • Avast Überevangelist
    • Probably Bot
    • *****
    • Posts: 46326
    • 61 Years of Happiness
      • bob3160 Protecting Yourself, Your Computer and, Your Identity
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #111 on: November 01, 2014, 04:18:08 PM »
    I am  running the latest version of Firefox ( 33.02 ) and the latest version of Avast Premier and Firefox is STILL crashing for me!!!!

    Whatever the Avast guys claims  about the fixing of FF33 problem, I still experience FF33 freeze and need to press the restart button to use my pc and I stands strongly on my previous post that Avast 2015 freezes every browser on some occasions. There is still something that avast team failed to identify about the browser freezing problem.
    Are your VPS updates up to date ???
    Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

    Offline Asyn

    • Avast Überevangelist
    • Certainly Bot
    • *****
    • Posts: 72972
      • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #112 on: November 01, 2014, 04:21:04 PM »
    I am  running the latest version of Firefox ( 33.02 ) and the latest version of Avast Premier and Firefox is STILL crashing for me!!!!
    You need FF 33.1..!
    Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.683] - EEK - Firefox ESR 91.4 [NS/uBO/PB] - TB 91.4
    Avast-Tools: Secure Browser 96.1 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
    Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

    Offline Harikrishnan

    • Full Member
    • ***
    • Posts: 142
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #113 on: November 01, 2014, 04:25:01 PM »
    I am  running the latest version of Firefox ( 33.02 ) and the latest version of Avast Premier and Firefox is STILL crashing for me!!!!

    Whatever the Avast guys claims  about the fixing of FF33 problem, I still experience FF33 freeze and need to press the restart button to use my pc and I stands strongly on my previous post that Avast 2015 freezes every browser on some occasions. There is still something that avast team failed to identify about the browser freezing problem.
    Are your VPS updates up to date ???

    Yes bob...it is 141101-0 and Asyn where is FF 33.1
    Windows 7 32-bit, Intel C2D 2.93 GHz, 2 GB RAM, Avast! Free(latest), MBAM Free, SAS Free, WinPatrol Free, Wndows7FirewallControl, Mozilla Firefox(Latest), K9 Web Protection, Thunderbird(Latest), CCleaner

    Offline Asyn

    • Avast Überevangelist
    • Certainly Bot
    • *****
    • Posts: 72972
      • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #114 on: November 01, 2014, 04:32:05 PM »
    Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.683] - EEK - Firefox ESR 91.4 [NS/uBO/PB] - TB 91.4
    Avast-Tools: Secure Browser 96.1 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
    Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

    Offline Harikrishnan

    • Full Member
    • ***
    • Posts: 142
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #115 on: November 01, 2014, 04:57:29 PM »
    Again Chrome freezes on start up just before...!!! that's why I'm saying it is not a FF only issue...(I experience this on FF, Chrome, Opera & IE / is it happen only for me??)
    Windows 7 32-bit, Intel C2D 2.93 GHz, 2 GB RAM, Avast! Free(latest), MBAM Free, SAS Free, WinPatrol Free, Wndows7FirewallControl, Mozilla Firefox(Latest), K9 Web Protection, Thunderbird(Latest), CCleaner

    Offline Asyn

    • Avast Überevangelist
    • Certainly Bot
    • *****
    • Posts: 72972
      • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #116 on: November 01, 2014, 05:00:20 PM »
    Sorry, this topic is about Firefox, if you've problems in Chrome start your own topic.
    Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.683] - EEK - Firefox ESR 91.4 [NS/uBO/PB] - TB 91.4
    Avast-Tools: Secure Browser 96.1 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
    Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

    Offline bob3160

    • Avast Überevangelist
    • Probably Bot
    • *****
    • Posts: 46326
    • 61 Years of Happiness
      • bob3160 Protecting Yourself, Your Computer and, Your Identity
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #117 on: November 01, 2014, 05:00:57 PM »
    Again Chrome freezes on start up just before...!!! that's why I'm saying it is not a FF only issue...(I experience this on FF, Chrome, Opera & IE / is it happen only for me??)
    Please start your own topic. This thread is about Firefox. :)
    Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

    Offline Harikrishnan

    • Full Member
    • ***
    • Posts: 142
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #118 on: November 01, 2014, 05:09:40 PM »
    Sorry, this topic is about Firefox, if you've problems in Chrome start your own topic.
    I'm not deviating this topic to chrome but trying to convince avast guys not to focus only on FF33 and I think I have posted enough about this in this thread and not going for another here or in a new thread.. :D
    Windows 7 32-bit, Intel C2D 2.93 GHz, 2 GB RAM, Avast! Free(latest), MBAM Free, SAS Free, WinPatrol Free, Wndows7FirewallControl, Mozilla Firefox(Latest), K9 Web Protection, Thunderbird(Latest), CCleaner

    Offline Gopher John

    • Avast Evangelist
    • Super Poster
    • ***
    • Posts: 2098
    Re: Firefox 33 crashes after exiting since update to Avast 2015
    « Reply #119 on: November 01, 2014, 07:16:21 PM »
    This thread is about a specific problem with Avast 2015 and Firefox 33.0.x.  That problem is now resolved.  Any other problems don't relate to this thread.
    AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
    i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
    Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner