Author Topic: HELP: Boot Scan deleted all of my files (?) and no icons on desktop  (Read 5473 times)

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Offline mattcooper76

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Hi there...panic mode is setting in.  I've found others have experienced this issue too and I've been trying to follow the advice from previous posts.  I've run the pre-scan and scan with RogueKiller and I've attached the report to this post.  The version of RogueKiller doesn't have the icon for "ShortcutsFix", so I'm not sure what to do next . PLEASE HELP!!!


Offline mattcooper76

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Re: HELP: Boot Scan deleted all of my files (?) and no icons on desktop
« Reply #2 on: October 23, 2014, 03:09:11 PM »
I should have mentioned I am using Windows 8.

Offline Pondus

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Re: HELP: Boot Scan deleted all of my files (?) and no icons on desktop
« Reply #3 on: October 23, 2014, 03:25:45 PM »
What malware name did avast give the detected file(s) ?

Offline mattcooper76

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Re: HELP: Boot Scan deleted all of my files (?) and no icons on desktop
« Reply #4 on: October 23, 2014, 03:32:24 PM »
I have no idea what malware/viruses Avast found...all I know is that when I turned on the computer this morning, it automatically did a boot scan. At the end I hit ESC to exit from it not really knowing how to proceed (didn't want to foul anything up) and when Windows 8 rebooted and came to the home screen, only a few standard icons were there...like it had been set back to the factory defaults.  I've been digging into the files on the computer, and my stuff is there, but previous programs are not loading properly with the data that had been stored over time, and everything has been re-arranged.  Just trying to get my home screen and applications back to normal, so that when I open/launch an application, the programs load all of their files and things function properly.  Does that make sense.

Offline Pondus

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Re: HELP: Boot Scan deleted all of my files (?) and no icons on desktop
« Reply #5 on: October 23, 2014, 03:39:23 PM »
Check avast chest / quarantine

Offline mattcooper76

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Re: HELP: Boot Scan deleted all of my files (?) and no icons on desktop
« Reply #6 on: October 23, 2014, 03:56:18 PM »
Ah....I found 2 things in the virus chest:

CvFVb9Ua.exe.part
SPSetup[1].exe

Offline Pondus

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Re: HELP: Boot Scan deleted all of my files (?) and no icons on desktop
« Reply #7 on: October 23, 2014, 04:52:10 PM »
That is the file name .... we want the malware name given by avast

Offline mattcooper76

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Re: HELP: Boot Scan deleted all of my files (?) and no icons on desktop
« Reply #8 on: October 23, 2014, 05:11:29 PM »
I'm sorry...I must seem like a real idiot.  Is this what you are looking for?

Win32:Dropper-gen[Drp]
Win32:Conduit-B[PUP]

Offline mattcooper76

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Re: HELP: Boot Scan deleted all of my files (?) and no icons on desktop
« Reply #9 on: October 23, 2014, 05:12:00 PM »
I included a screenshot of the Virus Chest as well.

Offline Pondus

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Re: HELP: Boot Scan deleted all of my files (?) and no icons on desktop
« Reply #10 on: October 23, 2014, 09:42:08 PM »
go here  https://forum.avast.com/index.php?topic=53253.0
scroll down to Farbar Recovery Scan Tool ... run it according to instructions and attach the two diagnostic logs here in your next reply





« Last Edit: October 23, 2014, 09:43:46 PM by Pondus »

Offline mattcooper76

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Re: HELP: Boot Scan deleted all of my files (?) and no icons on desktop
« Reply #11 on: October 24, 2014, 04:53:19 PM »
Thank you, Pondus, and everyone else, for your assistance thus far.  I've run the Faber program and attached the 2 logs!

Offline Pondus

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Re: HELP: Boot Scan deleted all of my files (?) and no icons on desktop
« Reply #12 on: October 24, 2014, 05:03:50 PM »
Now you wait for a log expert ..... It may take some hours

Offline mattcooper76

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Re: HELP: Boot Scan deleted all of my files (?) and no icons on desktop
« Reply #13 on: October 24, 2014, 05:11:04 PM »
Thanks so much!

Offline essexboy

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Re: HELP: Boot Scan deleted all of my files (?) and no icons on desktop
« Reply #14 on: October 24, 2014, 05:14:05 PM »
How did this happen as it appears that the links were moved to a temporary file and that includes the user dat file

Quote
2014-10-23 08:37 - 2014-10-23 08:38 - 16281688 _____ () C:\Users\TEMP\Desktop\RogueKiller.exe
2014-10-23 07:50 - 2014-10-23 11:24 - 00000000 ____D () C:\Users\TEMP\AppData\Local\GoldenCheetah
2014-10-23 07:44 - 2014-10-23 07:44 - 00000000 ____D () C:\Users\TEMP\AppData\Local\Samsung
2014-10-23 07:41 - 2014-10-23 07:41 - 00001214 _____ () C:\Users\TEMP\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\S Agent.lnk
2014-10-23 07:39 - 2014-10-23 09:19 - 00000000 ____D () C:\Users\TEMP\Documents\TrainingPeaks
2014-10-23 07:38 - 2014-10-23 07:38 - 00000000 ___RD () C:\Users\TEMP\OneDrive
2014-10-23 07:38 - 2014-10-23 07:38 - 00000000 ____D () C:\Users\TEMP\AppData\Roaming\AVAST Software
2014-10-23 07:36 - 2014-10-23 15:25 - 00000000 ____D () C:\Users\TEMP\AppData\Roaming\Adobe
2014-10-23 07:36 - 2014-10-23 07:38 - 00000000 ____D () C:\Users\TEMP
2014-10-23 07:36 - 2014-10-23 07:37 - 00000000 ____D () C:\Users\TEMP\AppData\Local\Packages
2014-10-23 07:36 - 2014-10-23 07:36 - 00001442 _____ () C:\Users\TEMP\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
2014-10-23 07:36 - 2014-10-23 07:36 - 00000020 ___SH () C:\Users\TEMP\ntuser.ini
2014-10-23 07:36 - 2014-10-23 07:36 - 00000000 ____D () C:\Users\TEMP\AppData\Roaming\Synaptics
2014-10-23 07:36 - 2014-10-23 07:36 - 00000000 ____D () C:\Users\TEMP\AppData\Local\VirtualStore
2014-10-23 07:36 - 2014-10-23 07:36 - 00000000 ____D () C:\Users\TEMP\AppData\Local\Google
2014-10-23 07:36 - 2014-09-19 09:28 - 00000000 ___RD () C:\Users\TEMP\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessibility
2014-10-23 07:36 - 2014-07-30 15:31 - 00000000 ___RD () C:\Users\TEMP\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools
2014-10-23 07:36 - 2014-07-30 12:57 - 00000000 ____D () C:\Users\TEMP\AppData\Roaming\ATI
2014-10-23 07:36 - 2014-07-30 12:57 - 00000000 ____D () C:\Users\TEMP\AppData\Local\ATI
2014-10-23 07:36 - 2014-03-18 06:13 - 00000369 _____ () C:\Users\TEMP\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Pictures.lnk
2014-10-23 07:36 - 2014-03-18 06:13 - 00000369 _____ () C:\Users\TEMP\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Documents.lnk
2014-10-23 07:36 - 2013-08-22 11:36 - 00000000 ___RD () C:\Users\TEMP\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
2014-10-23 07:36 - 2013-08-22 11:36 - 00000000 ____D () C:\Users\TEMP\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance