Author Topic: XP hangs at aswrvrt.sys  (Read 2086 times)

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XP hangs at aswrvrt.sys
« on: October 23, 2014, 07:37:01 PM »
Dell workstation with XPS3, black screen hangs at aswrvrt.sys, no known changes before this occurred, possible Windows update or Avast update. FRST file attached.
Is this fixable without reloading? This is my company data server, I'm trying not to panic...

Thanks for any help!

Offline Eddy

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Re: XP hangs at aswrvrt.sys
« Reply #1 on: October 23, 2014, 07:41:56 PM »
Quote
This is my company data server
What exact version of avast do you have installed?

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Re: XP hangs at aswrvrt.sys
« Reply #2 on: October 23, 2014, 07:52:09 PM »
I can't access that machine, but my own desktop is V 2014.9.0.2021, definitions 141023-1, which should be the same as that machine.

Offline essexboy

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Re: XP hangs at aswrvrt.sys
« Reply #3 on: October 23, 2014, 08:23:23 PM »
Quote
Attention: Could not load system hive.
From the reatogo desktop start the command prompt and type in the following :

chkdsk c: /x

On completion try a normal boot

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Re: XP hangs at aswrvrt.sys
« Reply #4 on: October 23, 2014, 08:38:33 PM »
Reports 'Cannot open drive for direct access'.

It's a Raid 0 which appears to load normally.

Also - C: is not visible from the desktop
« Last Edit: October 23, 2014, 08:50:30 PM by jmagee »

Offline essexboy

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Re: XP hangs at aswrvrt.sys
« Reply #5 on: October 23, 2014, 09:23:43 PM »
As it is a raid there may be problems

What does Reatogo report as your windows drive ?

Run the chkdsk command again with that drive letter used

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Re: XP hangs at aswrvrt.sys
« Reply #6 on: October 23, 2014, 09:29:06 PM »
I see. It's identified as RAMdisk B:

When I run chkdsk b: /x it reports 'cannot lock current drive'

Offline essexboy

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Re: XP hangs at aswrvrt.sys
« Reply #7 on: October 23, 2014, 10:02:00 PM »
I am afraid that as you are running a Raid 0 there is not much more that I can do.  The problem is that the software hives are corrupted and these files in Raid 0 are striped across drives.  SO repairing it will do no good as it will break the array

Is there a reason you are running a Raid ? 

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Re: XP hangs at aswrvrt.sys
« Reply #8 on: October 23, 2014, 10:17:23 PM »
OK thanks, guess I'll start reloading.

Just checked - It's a RAID-1, does that change anything?
I'm running RAID for redundancy, had enough disk failures to feel better with RAID


Offline essexboy

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Re: XP hangs at aswrvrt.sys
« Reply #9 on: October 23, 2014, 10:25:09 PM »
You would actually be better of running an imaging programme then if something bad does happen at least there is a backup

Raid 1 actually makes it more difficult