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ng error log.
« on: October 25, 2014, 02:10:10 AM »
Hey, i got some errors and it seems that ng cant install the vms currect. Anyone know how i can get ng to work? Did a clean install 2 times with uninstall tool both times the same errors again, again and again each 2 mins. Win7 64Bit virtualisation in Bios on. I cant find the attach button so i am sorry for copie and paste.

Here are the logs:

24.10.2014 00:12:33.055  2808 | error: NG machines are *NOT* ready to use, error: 0x00000015
24.10.2014 00:13:08.714  4772 | error: NG machines are *NOT* ready to use, error: 0x00000015
24.10.2014 00:13:16.792  2748 | error: CLSID_SessionAsw creation failed, error: 0x80040154
24.10.2014 00:13:16.792  3508 | Installing VirtualBox...
24.10.2014 00:13:31.160  3508 | Creating snapshot...
24.10.2014 00:14:59.594  3508 | Volume shadow set: {03a46dcb-348f-4ed2-9f6a-8a683c9fc57f}
24.10.2014 00:14:59.999  3508 | BCD volume: \\?\GLOBALROOT\Device\HarddiskVolume1
24.10.2014 00:15:00.109  3508 | Windows volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3
24.10.2014 00:15:00.171  3508 | Creating new hive files...
24.10.2014 00:15:54.755  3508 | Cloning NTFS volumes...
24.10.2014 00:18:32.513  3508 | Creating a new VM machine...
24.10.2014 00:18:34.900  3508 | Starting VM machine to create initial snapshot, it can take a couple of minutes...
24.10.2014 01:33:40.289  3508 | error: PrepareNGSource failed, error: 0x800705b4
24.10.2014 01:33:40.292  3508 | CmdAvastInstallWrapper done (result: 0x800705b4)
24.10.2014 01:35:17.241  4272 | Starting VM machine to create initial snapshot, it can take a couple of minutes...
24.10.2014 02:50:18.135  4272 | error: PrepareNGSource failed, error: 0x800705b4
24.10.2014 02:50:18.138  4272 | CmdAvastRepairWrapper done (result: 0x800705b4)
24.10.2014 02:51:17.002  5072 | Installing VirtualBox...
24.10.2014 02:51:18.167  5072 | Creating snapshot...
24.10.2014 02:52:11.794  5072 | Volume shadow set: {39c7fc83-db56-40ed-87cd-82520dad0b71}
24.10.2014 02:52:12.013  5072 | BCD volume: \\?\GLOBALROOT\Device\HarddiskVolume1
24.10.2014 02:52:12.013  5072 | Windows volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4
24.10.2014 02:52:12.013  5072 | Creating new hive files...
24.10.2014 02:53:12.839  5072 | Cloning NTFS volumes...
24.10.2014 02:54:34.023  5072 | Creating a new VM machine...
24.10.2014 02:54:35.773  5072 | Starting VM machine to create initial snapshot, it can take a couple of minutes...
24.10.2014 04:09:37.011  5072 | error: PrepareNGSource failed, error: 0x800705b4
24.10.2014 04:09:37.015  5072 | CmdAvastRepairWrapper done (result: 0x800705b4)
24.10.2014 04:11:16.963  5964 | Installing VirtualBox...
24.10.2014 04:11:18.271  5964 | Creating snapshot...
24.10.2014 04:12:16.064  5964 | Volume shadow set: {c3de7fd7-0075-4d51-8083-5d285195b8b5}
24.10.2014 04:12:16.149  5964 | BCD volume: \\?\GLOBALROOT\Device\HarddiskVolume1
24.10.2014 04:12:16.234  5964 | Windows volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy5
24.10.2014 04:12:16.234  5964 | Creating new hive files...
24.10.2014 04:13:14.006  5964 | Cloning NTFS volumes...
24.10.2014 04:14:38.158  5964 | Creating a new VM machine...
24.10.2014 04:14:40.397  5964 | Starting VM machine to create initial snapshot, it can take a couple of minutes...
24.10.2014 15:53:50.221  4412 | error: NG machines are *NOT* ready to use, error: 0x00000032
24.10.2014 15:55:28.533  3872 | Starting VM machine to create initial snapshot, it can take a couple of minutes...
24.10.2014 17:00:48.654   556 | error: NG machines are *NOT* ready to use, error: 0x00000015
24.10.2014 17:10:38.754  3872 | error: PrepareNGSource failed, error: 0x800705b4
24.10.2014 17:10:38.756  3872 | CmdAvastRepairWrapper done (result: 0x800705b4)
24.10.2014 17:11:25.916  4828 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:13:25.857  2248 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:15:25.898  3920 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:17:25.867  2120 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:19:25.940  1036 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:21:28.874   276 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:23:25.869  2976 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:25:26.920  1940 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:27:28.866  3260 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:29:26.909  1524 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:31:28.862   128 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:33:25.904  4928 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:35:25.892  4496 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:37:28.877  1812 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:39:25.897  2976 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:41:25.874  1940 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:43:28.865  4460 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:45:25.918  3204 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:47:25.874  1804 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:49:25.908  2724 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:51:25.876  3984 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:53:25.859  1392 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:55:25.937  2976 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:57:28.861  4824 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:59:25.905  4444 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:01:25.860  3464 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:03:25.884  2476 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:05:25.887  3108 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:07:28.898  1456 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:09:25.935   776 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:11:25.864  4428 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:13:28.868  3996 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:15:25.900  5028 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:17:25.865  4520 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:19:25.901  2596 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:21:28.867  4692 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:23:25.876  4060 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:25:25.891  1692 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:27:25.870  4764 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:29:25.888  2468 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:31:28.871   212 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:33:25.862  4688 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:35:25.907   616 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:37:28.897  2028 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:39:26.882  4816 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:41:28.879   864 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:43:25.862  3296 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:45:26.931  5084 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:47:25.862  3520 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:49:26.894  3896 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:51:25.886  4912 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:53:25.865  3324 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:55:26.919  4816 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:57:25.884  4312 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:59:26.933   488 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:01:25.901  1072 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:03:28.897  1800 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:05:25.922  4128 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:07:28.899   992 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:09:26.936  1012 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:11:25.901  1380 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:13:28.930  1036 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:15:26.939  1072 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:17:28.901  2728 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:19:25.944  2140 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:21:25.877   948 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:23:25.914  4504 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:25:25.916  3352 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:27:25.915  4496 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:29:25.929  1692 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:31:25.887  2640 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:33:28.897  2912 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:35:26.923  5064 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:37:25.896  3840 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:39:26.935  3832 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:41:28.903  1732 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:43:25.919  4832 | CmdAvastRepairWrapper done (result: 0x000003eb)

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Offline Eddy

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Re: ng error log.
« Reply #1 on: October 25, 2014, 02:12:47 AM »
What OS/SP?
What exact version of avast?
Does your system support hardware vm and is it enabled in the bios?
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Re: ng error log.
« Reply #2 on: October 25, 2014, 04:01:39 AM »
Win7 64Bit, bios virtual= on

latest version: end with 2206


its since beta 1 came out. never got ng running on this machine even after a clean win7 install with all updates.
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Offline Eddy

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Re: ng error log.
« Reply #3 on: October 25, 2014, 09:44:38 AM »
I can't help you with this.
Time for someone from avast to have a look at it.
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Re: ng error log.
« Reply #4 on: October 25, 2014, 02:18:56 PM »
It seems to be hardware related but my hdd is just fine with enough read speed.  dont know what i can do. do a costum install without ng until i have a solution.
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Re: ng error log.
« Reply #5 on: November 02, 2014, 04:05:23 PM »
I'm also having a simluar problem to what Jan has described.

The VM boots without problems, the NG Command Line tool however claims there's a problem.

02.11.2014 15:01:12.722  | error: NG machines are *NOT* ready to use, error: 0x00000015

in a different log I found this
VMX enabled!
VT-x/AMD-V init method: LOCAL

however in a XML file; SystemProperties exclusiveHwVirt="false"


« Last Edit: November 02, 2014, 05:20:57 PM by OliPicard »
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