Author Topic: Error on stsrtup  (Read 1835 times)

0 Members and 1 Guest are viewing this topic.

bkap@wekaps.com

  • Guest
Error on stsrtup
« on: October 26, 2014, 04:13:27 PM »
Free Avast failed on my desktop. I was unable to update free program, so I purchased Pro. I still get this error msg on PC start up and when I try to open program:

Error reading product data from "C:\Program Files\part-setup_ais-fffffff.vpx" Setuo cannot continue.

I am also suddenly unable to access desktop on my home network.  Although I can access  other pc from the desktop.

Bill





« Last Edit: October 26, 2014, 04:28:48 PM by bkap »

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31299
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Error on stsrtup
« Reply #1 on: October 26, 2014, 04:24:39 PM »
Remove avast completely and perform a fresh installation.

bkap@wekaps.com

  • Guest
Re: Error on stsrtup
« Reply #2 on: October 26, 2014, 04:33:59 PM »
The uninstall fails with the same error message.

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 73605
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Error on stsrtup
« Reply #3 on: October 26, 2014, 05:16:57 PM »
1. Download Avast Pro Antivirus: http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 22.1.6903.IBC [UI.690] - EEK - Firefox ESR 91.5 [NS/uBO/PB] - TB 91.5.1
Avast-Tools: Secure Browser 97.1 - Cleanup 21.4 - SecureLine 5.15 - Driver Updater 21.4 - CCleaner 5.89
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

bkap@wekaps.com

  • Guest
Re: Error on stsrtup
« Reply #4 on: October 26, 2014, 10:31:58 PM »
Thanks. I managed to uninstall and reinstall. The error message seems to have stopped.

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 73605
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Error on stsrtup
« Reply #5 on: October 27, 2014, 06:03:54 AM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 22.1.6903.IBC [UI.690] - EEK - Firefox ESR 91.5 [NS/uBO/PB] - TB 91.5.1
Avast-Tools: Secure Browser 97.1 - Cleanup 21.4 - SecureLine 5.15 - Driver Updater 21.4 - CCleaner 5.89
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0