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Author Topic: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows  (Read 16288 times)

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Offline bob3160

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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #30 on: October 28, 2014, 12:41:08 PM »
Quote from: Blaine B. on October 28, 2014, 12:28:26 AM
Try restarting and then using "use last known good configuration."

My Father has a system running XP that Avast will not allow to boot up as well, but when the Avast service is disabled, the system boots just fine!
How is that helpful ? How does that protect the computer ?
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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #31 on: October 28, 2014, 04:42:41 PM »
It doesn't protect the computer, but it does get it starter back up, since the Avast program halts the Windows XP loading sequence in its tracks.
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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #32 on: October 28, 2014, 05:48:15 PM »
Attached is the FRST.txt that I created just minutes ago. I won't be touching the computer at all until I hear back from you guys. Thanks again!
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Offline essexboy

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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #33 on: October 28, 2014, 06:28:10 PM »
OK initially I will try to reset the registry, if that fails I will strip both antiviruses

Download the attached fixlist.txt to the same location as FRST
Run FRST and press fix
On completion reboot and let me know how that goes
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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #34 on: October 28, 2014, 06:43:50 PM »
Done. Attached is the fixlog. I'll update when computer finishes restarting.
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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #35 on: October 28, 2014, 06:53:14 PM »
Did not fix. Back to a black screen with a cursor.
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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #36 on: October 28, 2014, 07:02:55 PM »
FWIW, I am using system restore to use FRST. Does Windows know enough to keep on using this checkpoint when it restarts/reboots?
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Offline essexboy

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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #37 on: October 28, 2014, 07:33:38 PM »
Yes windows does :)

Download the attached fixlist.txt to the same location as FRST
Run FRST and press fix
On completion reboot and let me know how that goes
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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #38 on: October 28, 2014, 07:54:26 PM »
Black screen. Cursor in the middle. Why is Windows A-OK to go to system restore but fail on restart?

Fix log attached.
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Offline essexboy

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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #39 on: October 28, 2014, 08:21:09 PM »
Are you running the computer from safe mode as Avast self protection is still active
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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #40 on: October 28, 2014, 08:21:50 PM »
No. I assume I should run FRST in safe mode, then?
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Offline essexboy

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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #41 on: October 28, 2014, 08:22:15 PM »
Can you get into safe mode ?
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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #42 on: October 28, 2014, 08:23:11 PM »
I don't know. I'll try. If successful, run FRST fix in safe mode?
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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #43 on: October 28, 2014, 08:34:09 PM »
When I try to restart in safe mode, it freezes at aswRvrt.sys for forty seconds or so and loads to cursor and black screen.
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Offline essexboy

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Re: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows
« Reply #44 on: October 28, 2014, 08:36:58 PM »
OK we will need to run FRST from a windows PE disc so that I can remove Avast go here https://forum.avast.com/index.php?topic=53253.0 and scroll down to If you cannot boot the computer
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