Author Topic: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows  (Read 12420 times)

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Offline jabbaria86

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Hello. When I try to turn on my mother's Dell XPS M1530, it loads drivers, stops at aswRvrt.sys for a while, then loads a black screen with a black cursor in the middle. That's it. I feel the problem is with Avast! Can I get some help please?
« Last Edit: October 26, 2014, 07:18:11 PM by jabbaria86 »

Offline Asyn

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See: "If you cannot  Boot the computer"
Instructions: http://forum.avast.com/index.php?topic=53253.0
Win 8.1 [x64] - Avast PremSec 21.6.6435.IBC [UI.655] - EEK - Firefox ESR 78.12 [NS/uBO/PB] - TB 78.12
Avast-Tools: Secure Browser 92.0 - Cleanup 21.2 - SecureLine 5.12 - Driver Updater 21.2 - CCleaner 5.83
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline jabbaria86

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I tried running Windows using the boot CD. I got the following screen:

http://i.imgur.com/qbOZMLa.jpg

FWIW, I have the Windows Recovery Disc. Can I just use that to run FRST?
« Last Edit: October 26, 2014, 07:18:27 PM by jabbaria86 »

Offline essexboy

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From the windows boot disc select "Repair my Computer "
Next select Command prompt
Type in the following command and press enter :

chkdsk c: /r

Reboot he computer on completion

Offline jabbaria86

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I made a mistake. It was a reinstallation disc, not a boot disc. Do you happen to have the Windows XP boot .iso?
« Last Edit: October 26, 2014, 07:24:13 PM by jabbaria86 »

Offline bob3160

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Offline jabbaria86

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As per the website above:
Quote
There are no ISOs for Windows NT, 2000, XP or Vista.

It says the reinstallation disc should work but it only prompts me to reinstall Windows and not repair.

Offline bob3160

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Offline jabbaria86

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Is this actually the XP boot disc? I tried using it and I got a black screen reading "Bootmgr is missing."  I am loading from a USB flash drive.

From the website:
Quote
Windows XP Service Pack 3 (SP3) includes all previously released updates for the operating system. This update also includes a small number of new functionalities, which do not significantly change customers’ experience with the operating system.
This file is a CD image file for users who wish to create an update CD for Windows XP Service Pack 3, for example for offline installation by administrators.

Doesn't that mean it's just a XP update instead of the XP boot disc?

Offline bob3160

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It means it's an iso file that allows you to create a disc to install Windows XP. You need to have the reg. code.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline jabbaria86

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From the windows boot disc select "Repair my Computer "
Next select Command prompt
Type in the following command and press enter :

chkdsk c: /r

Reboot he computer on completion
Currently doing this. Will update when done.

Offline jabbaria86

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I ran check disk and restarted afterwards. Still nothing.

Offline jabbaria86

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Attached is the FRST.txt file after running FRST in safe mode on the computer in question.  Thanks in advance for any help.

Offline jabbaria86

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Update: uninstalled Avast using uninstall utility found here: http://www.avast.com/uninstall-utility. I was in safe mode. Computer working perfectly now.

Offline Cluster-Lizard2014

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Glad you fixed although you don't mention whether you've successfully reinstalled AVAST yet.

I was just about to post as I didn't understand the 'help' being given here. The link to the MS download was for XP Service packs 3 not a repair or reinstall disc.

If you have the original install disc either OEM or retail there should be a repair option provided. Whether this was the right course of action in this case (apparently not) I had no idea so this 'how to...' link was provided FYI only:-

http://www.wikihow.com/Do-a-Windows-XP-%22Repair-Install%22