Author Topic: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows  (Read 15247 times)

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  • Guest
Hello. When I try to turn on my mother's Dell XPS M1530, it loads drivers, stops at aswRvrt.sys for a while, then loads a black screen with a black cursor in the middle. That's it. I feel the problem is with Avast! Can I get some help please?
« Last Edit: October 26, 2014, 07:18:11 PM by jabbaria86 »

Offline Asyn

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See: "If you cannot  Boot the computer"
Instructions: http://forum.avast.com/index.php?topic=53253.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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  • Guest
I tried running Windows using the boot CD. I got the following screen:

http://i.imgur.com/qbOZMLa.jpg

FWIW, I have the Windows Recovery Disc. Can I just use that to run FRST?
« Last Edit: October 26, 2014, 07:18:27 PM by jabbaria86 »

Offline essexboy

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From the windows boot disc select "Repair my Computer "
Next select Command prompt
Type in the following command and press enter :

chkdsk c: /r

Reboot he computer on completion

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  • Guest
I made a mistake. It was a reinstallation disc, not a boot disc. Do you happen to have the Windows XP boot .iso?
« Last Edit: October 26, 2014, 07:24:13 PM by jabbaria86 »

Offline bob3160

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  • Guest
As per the website above:
Quote
There are no ISOs for Windows NT, 2000, XP or Vista.

It says the reinstallation disc should work but it only prompts me to reinstall Windows and not repair.

Offline bob3160

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  • Guest
Is this actually the XP boot disc? I tried using it and I got a black screen reading "Bootmgr is missing."  I am loading from a USB flash drive.

From the website:
Quote
Windows XP Service Pack 3 (SP3) includes all previously released updates for the operating system. This update also includes a small number of new functionalities, which do not significantly change customers’ experience with the operating system.
This file is a CD image file for users who wish to create an update CD for Windows XP Service Pack 3, for example for offline installation by administrators.

Doesn't that mean it's just a XP update instead of the XP boot disc?

Offline bob3160

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It means it's an iso file that allows you to create a disc to install Windows XP. You need to have the reg. code.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

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  • Guest
From the windows boot disc select "Repair my Computer "
Next select Command prompt
Type in the following command and press enter :

chkdsk c: /r

Reboot he computer on completion
Currently doing this. Will update when done.

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  • Guest
I ran check disk and restarted afterwards. Still nothing.

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  • Guest
Attached is the FRST.txt file after running FRST in safe mode on the computer in question.  Thanks in advance for any help.

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  • Guest
Update: uninstalled Avast using uninstall utility found here: http://www.avast.com/uninstall-utility. I was in safe mode. Computer working perfectly now.

Offline Cluster-Lizard2014

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Glad you fixed although you don't mention whether you've successfully reinstalled AVAST yet.

I was just about to post as I didn't understand the 'help' being given here. The link to the MS download was for XP Service packs 3 not a repair or reinstall disc.

If you have the original install disc either OEM or retail there should be a repair option provided. Whether this was the right course of action in this case (apparently not) I had no idea so this 'how to...' link was provided FYI only:-

http://www.wikihow.com/Do-a-Windows-XP-%22Repair-Install%22