Author Topic: Windows XP stops at aswRvrt.sys; Loads Black Screen with Cursor, NO Windows  (Read 12385 times)

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Offline bob3160

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Try restarting and then using "use last known good configuration."

My Father has a system running XP that Avast will not allow to boot up as well, but when the Avast service is disabled, the system boots just fine!
How is that helpful ? How does that protect the computer ?
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Offline Blaine B.

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It doesn't protect the computer, but it does get it starter back up, since the Avast program halts the Windows XP loading sequence in its tracks.

Offline jabbaria86

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Attached is the FRST.txt that I created just minutes ago. I won't be touching the computer at all until I hear back from you guys. Thanks again!

Offline essexboy

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OK initially I will try to reset the registry, if that fails I will strip both antiviruses

Download the attached fixlist.txt to the same location as FRST
Run FRST and press fix
On completion reboot and let me know how that goes

Offline jabbaria86

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Done. Attached is the fixlog. I'll update when computer finishes restarting.

Offline jabbaria86

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Did not fix. Back to a black screen with a cursor.

Offline jabbaria86

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FWIW, I am using system restore to use FRST. Does Windows know enough to keep on using this checkpoint when it restarts/reboots?

Offline essexboy

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Yes windows does :)

Download the attached fixlist.txt to the same location as FRST
Run FRST and press fix
On completion reboot and let me know how that goes

Offline jabbaria86

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Black screen. Cursor in the middle. Why is Windows A-OK to go to system restore but fail on restart?

Fix log attached.

Offline essexboy

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Are you running the computer from safe mode as Avast self protection is still active

Offline jabbaria86

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No. I assume I should run FRST in safe mode, then?

Offline essexboy

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Can you get into safe mode ?

Offline jabbaria86

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I don't know. I'll try. If successful, run FRST fix in safe mode?

Offline jabbaria86

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When I try to restart in safe mode, it freezes at aswRvrt.sys for forty seconds or so and loads to cursor and black screen.

Offline essexboy

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OK we will need to run FRST from a windows PE disc so that I can remove Avast go here https://forum.avast.com/index.php?topic=53253.0 and scroll down to If you cannot boot the computer