Author Topic: I can't retrieve my product license  (Read 2133 times)

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I can't retrieve my product license
« on: October 27, 2014, 07:34:41 AM »
I have had to do a complete re format and when I tried to re load my Avast subscription it says that it doesn't recognize my email address even though the address is on the invoice I received in August for a 12 month renewal.

Offline Asyn

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Re: I can't retrieve my product license
« Reply #1 on: October 27, 2014, 07:38:59 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

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Re: I can't retrieve my product license
« Reply #2 on: October 27, 2014, 07:48:48 AM »
I sent the actual invoice and it is still asking for an activation code.
The ticket send a copy of my invoice that I sent.
All I want is the bloody activation code that I paid for.
« Last Edit: October 27, 2014, 07:54:21 AM by greykangaroo »