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Author Topic: (Want a refund!) Grimefighter!  (Read 17762 times)

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  • Guest
Re: (Want a refund!) Grimefighter!
« Reply #30 on: December 10, 2014, 12:14:50 PM »
Hello guys. Please give instruction how to get refund for Grimefighter.
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Offline Davidek

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Re: (Want a refund!) Grimefighter!
« Reply #31 on: December 10, 2014, 02:56:53 PM »
Hi djsilvertail and cd5762,

I've expedited your refund requests so I expect those will be issue today or tomorrow latest and might take a couple days for your bank to process.  Please be sure that it will be handled asap on our side though.

Once again, apologies for the frustration this has caused.

Davidek
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Offline Eddy

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Re: (Want a refund!) Grimefighter!
« Reply #32 on: December 10, 2014, 03:04:43 PM »
vladimire,

as has been explained over and over again....
Submit a ticket.
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Re: (Want a refund!) Grimefighter!
« Reply #33 on: December 12, 2014, 10:11:52 PM »
Hello,

I too have sent a refund request already on 15th November (ticket #LAU-339-87622) for my grimefighter purchase due to it not working on my computer (it freezes during the sedation process or shows the "INIT: no more processes left in the runlevel" error) but haven't received any reply from Avast other than the acknowledgment that the ticket was received. I haven't created any new tickets or edited the one I sent ever since. I understand the refund process should take about 2 weeks but it's been almost a month.
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