Author Topic: Avast 2015 freezing my PC while using web browser..!!  (Read 66557 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Avast 2015 freezing my PC while using web browser..!!
« on: November 05, 2014, 03:21:07 PM »
I have a serious problem from the day I installed avast 2015. My PC freezes while using any web browser( FF, Chrome, Opera &  IE, sometimes on starting a browser, sometimes during browsing). I need to press the restart button  to escape from this lock up during browsing. Anybody else  experience this problem?. I saw topics on issues of FF 33, but I  think mine is not a problem specific to any browser. I tried enabling & disabling of settings in web shield, re installation and whatever I can do to solve this problem , but unfortunately nothing helped me to solve it. I hope anyone from avast team will come to help me...  :(
« Last Edit: November 05, 2014, 05:32:12 PM by Harikrishnan »

REDACTED

  • Guest
Re: Avast 2015 freezing my PC while using web browser..!!
« Reply #1 on: November 05, 2014, 06:31:19 PM »
You are not the only one, Avast  Premier 2015 causes 2 of our 3 pc to freeze when opening firefox. Everything updated to last version, Windows 7 64 bit.
« Last Edit: November 05, 2014, 06:39:39 PM by Benjamin3 »

REDACTED

  • Guest
Re: Avast 2015 freezing my PC while using web browser..!!
« Reply #2 on: November 05, 2014, 06:35:05 PM »
As a test try disabling HTTPS scanning under WebShield Settings.

REDACTED

  • Guest
Re: Avast 2015 freezing my PC while using web browser..!!
« Reply #3 on: November 05, 2014, 06:40:49 PM »
I tried that already with no luck  :'(

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: Avast 2015 freezing my PC while using web browser..!!
« Reply #4 on: November 05, 2014, 07:02:35 PM »
Have you disable the Avast Online Security add on

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88899
  • No support PMs thanks
Re: Avast 2015 freezing my PC while using web browser..!!
« Reply #5 on: November 05, 2014, 07:25:49 PM »
I just wonder if the latest 2015 10.0.2207 SP1 beta has this issue covered.

* Better compatibility of the WebShield with some https pages (e.g. spotify, waze, etc.)
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

REDACTED

  • Guest
Re: Avast 2015 freezing my PC while using web browser..!!
« Reply #6 on: November 05, 2014, 09:01:47 PM »
Have you disable the Avast Online Security add on

OP, to do this you need to go into Control Panel > Programs & Features to see the installations on your PC.
Then choose Avast, Change & uncheck in Tools section "Browser Protection" (aka AOS).

REDACTED

  • Guest
Re: Avast 2015 freezing my PC while using web browser..!!
« Reply #7 on: November 06, 2014, 04:35:53 PM »
Quote
I have a serious problem from the day I installed avast 2015. My PC freezes while using any web browser( FF, Chrome, Opera &  IE, sometimes on starting a browser, sometimes during browsing). I need to press the restart button  to escape from this lock up during browsing. Anybody else  experience this problem?. I saw topics on issues of FF 33, but I  think mine is not a problem specific to any browser. I tried enabling & disabling of settings in web shield, re installation and whatever I can do to solve this problem , but unfortunately nothing helped me to solve it. I hope anyone from avast team will come to help me...  :(

No reply from avast team yet.... :(

Offline Para-Noid

  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 6700
  • Trust only what you test yourself!
Re: Avast 2015 freezing my PC while using web browser..!!
« Reply #8 on: November 06, 2014, 05:36:27 PM »
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

REDACTED

  • Guest
Re: Avast 2015 freezing my PC while using web browser..!!
« Reply #9 on: November 06, 2014, 06:25:29 PM »
Updating to v2015.10.0.2207 and removing the browser protection from control panel does not help.
Have been Avast customer for years now and i begin to have enough of all those Avast issues.
My Avast license goes out before Christmas, maybe it's time to change ?!?

REDACTED

  • Guest
Re: Avast 2015 freezing my PC while using web browser..!!
« Reply #10 on: November 08, 2014, 11:54:05 AM »
I have a serious problem from the day I installed avast 2015. My PC freezes while using any web browser( FF, Chrome, Opera &  IE, sometimes on starting a browser, sometimes during browsing). I need to press the restart button  to escape from this lock up during browsing. Anybody else  experience this problem?. I saw topics on issues of FF 33, but I  think mine is not a problem specific to any browser. I tried enabling & disabling of settings in web shield, re installation and whatever I can do to solve this problem , but unfortunately nothing helped me to solve it. I hope anyone from avast team will come to help me...  :(

Updated to v2015.10.0.2208... Disabling the WEB SHIELD now solved my problem.. >:( !! . What the hell this update means... :-\

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88899
  • No support PMs thanks
Re: Avast 2015 freezing my PC while using web browser..!!
« Reply #11 on: November 08, 2014, 03:02:54 PM »
I have a serious problem from the day I installed avast 2015. My PC freezes while using any web browser( FF, Chrome, Opera &  IE, sometimes on starting a browser, sometimes during browsing). I need to press the restart button  to escape from this lock up during browsing. Anybody else  experience this problem?. I saw topics on issues of FF 33, but I  think mine is not a problem specific to any browser. I tried enabling & disabling of settings in web shield, re installation and whatever I can do to solve this problem , but unfortunately nothing helped me to solve it. I hope anyone from avast team will come to help me...  :(

Updated to v2015.10.0.2208... Disabling the WEB SHIELD now solved my problem.. >:( !! . What the hell this update means... :-\

Disabling the Web Shield is hardly solving the problem - it is avoiding it and placing your system at greater risk.

Have you done as was suggester before disable the Avast Internet Security Plugin (Browser Protection) ?
And not disabling the Web Shield.

The 2015.10.0.2208 version is an SP1 update of avast 2015.

With the problem seeming to effect you but not many others and follow you through program updates - it may be time to do a clean install of avast 2015.10.0.2208
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

REDACTED

  • Guest
Re: Avast 2015 freezing my PC while using web browser..!!
« Reply #12 on: November 08, 2014, 03:26:46 PM »
Quote
I have a serious problem from the day I installed avast 2015. My PC freezes while using any web browser( FF, Chrome, Opera &  IE, sometimes on starting a browser, sometimes during browsing). I need to press the restart button  to escape from this lock up during browsing. Anybody else  experience this problem?. I saw topics on issues of FF 33, but I  think mine is not a problem specific to any browser. I tried enabling & disabling of settings in web shield, re installation and whatever I can do to solve this problem , but unfortunately nothing helped me to solve it. I hope anyone from avast team will come to help me...  :(

Updated to v2015.10.0.2208... Disabling the WEB SHIELD now solved my problem.. >:( !! . What the hell this update means... :-\

Disabling the Web Shield is hardly solving the problem - it is avoiding it and placing your system at greater risk.

Have you done as was suggester before disable the Avast Internet Security Plugin (Browser Protection) ?
And not disabling the Web Shield.

The 2015.10.0.2208 version is an SP1 update of avast 2015.

With the problem seeming to effect you but not many others and follow you through program updates - it may be time to do a clean install of avast 2015.10.0.2208

I have 'secure connection failed' problem during Google search. As the latest update through UI failed to solve that I have done a fresh install as per lukor's advise and that solved the problem, but the above problem persists.. Anyway as you said I am going to disable Browser protection and will report whether it will solve it or not..
Thanks David....

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88899
  • No support PMs thanks
Re: Avast 2015 freezing my PC while using web browser..!!
« Reply #13 on: November 08, 2014, 03:38:41 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

REDACTED

  • Guest
Re: Avast 2015 freezing my PC while using web browser..!!
« Reply #14 on: November 08, 2014, 03:44:57 PM »
You're welcome.

Sorry David, FF 33.0.3 freezed my PC while loading Gmail and Opera freezed my PC before loading just after clicking on its icon on start menu. Please give me an advise, what should I do to use my browsers without any lock up.