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Problem submitting a new undetected malware sample to avast
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Topic: Problem submitting a new undetected malware sample to avast (Read 1477 times)
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Tonanet
Sr. Member
Posts: 353
I'm a llama!
Problem submitting a new undetected malware sample to avast
«
on:
November 09, 2014, 02:17:49 PM »
Hello all!
I am submitting a new undetected malware sample to avast using this web form:
http://www.avast.com/en-us/contact-us.php?subject=VIRUS-FILE
However after the submission, I receive a email message with this message:
"Your email was deleted, if you need to contact us please use web form ..."
Whats the deal here?
Thanks for your time!
«
Last Edit: November 09, 2014, 02:19:38 PM by Tonanet
»
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Pondus
Probably Bot
Posts: 37146
Not a avast user
Re: Problem submitting a new undetected malware sample to avast
«
Reply #1 on:
November 09, 2014, 02:30:00 PM »
Did you test the sample at
www.virustotal.com
?
Post link to scan result here
Have you tried sending the sample from avast chest? ...... or mail
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Tonanet
Sr. Member
Posts: 353
I'm a llama!
Re: Problem submitting a new undetected malware sample to avast
«
Reply #2 on:
November 09, 2014, 02:46:55 PM »
Hello!
I did test with virustotal, here is the link:
https://www.virustotal.com/pt/file/772ad4ff1155808ef46de6e20b64c71f97413057969b4203a65ebfc3ab38c4f2/analysis/1415540643/
I didnt submitted by email or chest... The file is on my android phone... I always download the suspected files to my phone to avoid accidentaly infection on my computer.
Thanks!
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Tonanet
Sr. Member
Posts: 353
I'm a llama!
Re: Problem submitting a new undetected malware sample to avast
«
Reply #3 on:
November 11, 2014, 08:28:43 PM »
Anyone else experiencing this behavior when submitting the sample using the form below?
http://www.avast.com/en-us/contact-us.php?subject=VIRUS-FILE
Thanks for your time!
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Problem submitting a new undetected malware sample to avast