I have been a member for years now, was told i would get years full lic once I had promoted to the value of 2500 points, if raised a ticket and emailed support but no joy, can anyone help please
If your license wasn't notified to you previously in my.avast.com so you could download it, then you would have to wait until the beta testing of this 'new' points system is finalised.
You say you were "told i would get years full lic once I had promoted to the value of 2500 points"
Where were you told this and crucially when ?
It is only recently that the license related to points previously it was 15 recommendations to friends, etc. once they had installed and registered avast.