Author Topic: Somehow infected with trojan(s), please help! [FIXED - thank you!]  (Read 8538 times)

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  • Guest
Re: Somehow infected with trojan(s), please help! [Unresolved]
« Reply #15 on: November 13, 2014, 05:15:57 PM »
Thank you, essexboy, for your help!

I hope it's okay that I've added the files as attachments. <3

Weird thing is, when I tried to submit this post, my net went down for a few seconds.  :o

Offline essexboy

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Re: Somehow infected with trojan(s), please help! [Unresolved]
« Reply #16 on: November 13, 2014, 05:20:14 PM »
A scan with MBAM should now show no problems .. Can you confirm that

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Re: Somehow infected with trojan(s), please help! [Unresolved]
« Reply #17 on: November 13, 2014, 05:27:42 PM »
A scan with MBAM should now show no problems .. Can you confirm that
Yes. :3

edit:
Is it ok for me to also check with MCShield to see if my USB has any traces of the trojan on it? I was stupid and transferred files that I wanted to salvage over there while I was cleaning out the initial infection. It's only a 2GB USB stick, but some of the files on there are important.

Also noticed that since I did what you asked, my net keeps disconnecting randomly. I don't know why. I think it is Avast's secure DNS that is acting up, actually.
« Last Edit: November 13, 2014, 05:43:22 PM by lishaftw »

Offline essexboy

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Re: Somehow infected with trojan(s), please help! [Unresolved]
« Reply #18 on: November 13, 2014, 06:45:50 PM »
To test the secure DNS problem out switch it off

Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives

Plug in the drive and McShield will start a scan

Then get the log which will be located under the logs tab on the main page

And post that

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Re: Somehow infected with trojan(s), please help! [Unresolved]
« Reply #19 on: November 14, 2014, 10:18:08 AM »
To test the secure DNS problem out switch it off

Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives

Plug in the drive and McShield will start a scan

Then get the log which will be located under the logs tab on the main page

And post that

Thank you so much for your help~

Offline Pondus

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Re: Somehow infected with trojan(s), please help! [Unresolved]
« Reply #20 on: November 14, 2014, 10:26:54 AM »
MCShield log is not readable (some forum issue) .... you need to copy and paste it

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Re: Somehow infected with trojan(s), please help! [Unresolved]
« Reply #21 on: November 14, 2014, 10:29:28 AM »
Ok!


>>> MCShield AllScans.txt <<<

-----------------------------




MCShield ::Anti-Malware Tool:: http://www.mcshield.net/

>>> v 3.0.5.28 / DB: 2014.11.5.1 / Windows 7 <<<


14/11/2014 09:09:26 > Drive C: - scan started (120GB SSD ~112 GB, NTFS HDD )...



=> The drive is clean.


14/11/2014 09:09:26 > Drive D: - scan started (1TB ~932 GB, NTFS HDD )...



=> The drive is clean.





MCShield ::Anti-Malware Tool:: http://www.mcshield.net/

>>> v 3.0.5.28 / DB: 2014.11.5.1 / Windows 7 <<<


14/11/2014 09:10:58 > Drive F: - scan started (no label ~1928 MB, FAT flash drive )...


>>> F:\~WRL0005.tmp > ignored (user request). (MD5: af7145a209777672d8a684a3cfdf7b95)


=> The drive is clean.




Offline essexboy

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Re: Somehow infected with trojan(s), please help! [Unresolved]
« Reply #22 on: November 14, 2014, 02:46:40 PM »
Is there an improvement after you stopped secure DNS ?  Also do you have any other problems ?

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Re: Somehow infected with trojan(s), please help! [Unresolved]
« Reply #23 on: November 14, 2014, 02:59:21 PM »
I think there's been a marginal improvement since I turned the DNS thing off.

The thing is, my ISP's a bit crap when it comes to the net going down due to area faults, etc. If the problem persists, I'll give them a ring.

I don't think I've had any problems since you've saved my computer, thanks so much for your help. Is there a way to give you rep or something or is my account too new for that? c:

Offline essexboy

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Re: Somehow infected with trojan(s), please help! [Unresolved]
« Reply #24 on: November 14, 2014, 03:01:11 PM »
We don't use the rep thing here :)

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Download and run Delfix




: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean


It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave: