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Full of Viruses Avast Isn't Removing
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Topic: Full of Viruses Avast Isn't Removing (Read 1426 times)
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Full of Viruses Avast Isn't Removing
«
on:
November 14, 2014, 04:14:12 PM »
Seems my teenager surfed into junk and cannot get the bad stuff off my computer. "Rootkit: hidden file" is infecting a number of my files. How do I get rid of it? Thanks!
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essexboy
Malware removal instructor
Avast Überevangelist
Probably Bot
Posts: 40589
Dragons by Sasha
Re: Full of Viruses Avast Isn't Removing
«
Reply #1 on:
November 14, 2014, 04:16:10 PM »
DO you have the file name and location
Please download
Farbar Recovery Scan Tool
and save it to your Desktop.
Note
: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click
Yes
to disclaimer.
Select additions at the bottom
Press
Scan
button.
It will produce a log called
FRST.txt
in the same directory the tool is run from.
Please attach both logs generated.
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Full of Viruses Avast Isn't Removing