Author Topic: renewal not working  (Read 2035 times)

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Offline annestar

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renewal not working
« on: November 03, 2014, 11:39:48 AM »
I paid my renewal, email confirmed renewal complete, but avast status says my cover has expired. rang avast who said problem software on PC, pay £129.99 for year and get engineer cover to get PC cleaned etc. is this worth it?

Offline Asyn

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Re: renewal not working
« Reply #1 on: November 03, 2014, 12:09:55 PM »
I paid my renewal, email confirmed renewal complete, but avast status says my cover has expired.
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Win 8.1 [x64] - Avast Premier 19.6.2382.B#4 - CC 5.58 - MCS - EEK - FF ESR 60.7.1 [NS/AOS/uBO] - TB 60.7.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0