Author Topic: HTTPS scanning blocks upload of pictures  (Read 4525 times)

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HTTPS scanning blocks upload of pictures
« on: November 08, 2014, 01:45:08 PM »
I had to upload some pictures in a CMS system, which was using HTTPS. I couldn't upload them, the upload just died.

Turned off HTTPS scanning in Avast and it works again.  ::)

Offline Asyn

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Re: HTTPS scanning blocks upload of pictures
« Reply #1 on: November 08, 2014, 01:48:08 PM »
Which version of AIS..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: HTTPS scanning blocks upload of pictures
« Reply #2 on: November 08, 2014, 09:18:11 PM »
That was 2206. Gonna try out SP1 (2208) and see if it's fixed.

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Re: HTTPS scanning blocks upload of pictures
« Reply #3 on: November 08, 2014, 09:28:03 PM »
Nope still a problem in SP1.

Offline Asyn

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Re: HTTPS scanning blocks upload of pictures
« Reply #4 on: November 09, 2014, 07:30:58 AM »
1. Download Avast Internet Security: http://files.avast.com/iavs9x/avast_internet_security_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: HTTPS scanning blocks upload of pictures
« Reply #5 on: November 09, 2014, 01:29:47 PM »
Confirmed problem when uploading pictures on [1] flickr! Clearly a bug! Please fix..

[1] https://www.flickr.com/photos/upload/

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Re: HTTPS scanning blocks upload of pictures
« Reply #6 on: November 09, 2014, 10:14:06 PM »
Confirmed problem when uploading pictures on [1] flickr! Clearly a bug! Please fix..

[1] https://www.flickr.com/photos/upload/

Thanks.

I'm not reinstalling anything, as this is clearly a bug in Avast.

Offline lukor

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Re: HTTPS scanning blocks upload of pictures
« Reply #7 on: November 10, 2014, 12:43:21 PM »
Hi guys,
I am sorry. I have to acknowledge the bug. We've been able to reproduce it with Firefox (IE seems without a problem, though). We are just analyzing the data. I'll keep you posted on any updates.

Thanks.
Lukas.

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Re: HTTPS scanning blocks upload of pictures
« Reply #8 on: November 11, 2014, 08:02:31 AM »
Thanks, that's great news.

Offline lukor

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Re: HTTPS scanning blocks upload of pictures
« Reply #9 on: November 11, 2014, 06:58:35 PM »
Hi guys,
it seems we have been able to identify the bug. It is related to the way WebShield handles network buffers. Several things act together here - the size of the file/image being uploaded (>128KB) and the size of Winsock network buffer space for the connection (<128KB), together with the fact, that Firefox does not wait for the final SSL Handshake confirmation message before sending the payload.

We are working on a fix, it should be available here for testing in one or two days, when verified it'll be distributed most probably via emergency/micro updating mechanism.

Thanks.
Lukas.

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Re: HTTPS scanning blocks upload of pictures
« Reply #10 on: November 17, 2014, 08:57:04 PM »
Any update on this?

Still having this issue with HTTPS scanning.

Offline lukor

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Re: HTTPS scanning blocks upload of pictures
« Reply #11 on: November 17, 2014, 09:27:02 PM »
Hi, we'll be releasing the fix on Tuesday or Wednesday this week. Thank you for waiting - the fix is already in QA for verification.